Basic Troubleshooting
Information to include with your helpdesk request
- Is Daily Kos Down Right Now?
- Daily Kos Login Troubleshooting
- How to help us help you
- Clearing Cookies and Cache (and why we suggest it)
- Browser extension conflicts: How to diagnose and resolve them
- Minimum system requirements for Daily Kos
- Living with limited bandwidth or an old computer
- The site loads poorly or not at all
- Browsing the full Daily Kos Knowledge Base at Helpdesk
- Why hasn't my HelpDesk query gotten a response?
- Videos autoplay for me
- Why can't I login when I already receive the Daily Kos emails?