How do I respond to comments on my diary?

sponge jim's Avatar

sponge jim

25 Oct, 2011 01:58 PM

How do I respond to comments on my diary?

  1. 1 Posted by lineatus on 25 Oct, 2011 02:24 PM

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    Oh, wait. Just click "reply" at the bottom of the comment you wish to respond to. A comment window will pop up, and when you post it, it will appear below the comment you're replying to.

  2. 2 Posted by sponge jim on 25 Oct, 2011 02:43 PM

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    That does seem pretty intuitive. But somehow, I'm still stuck. Maybe the attached screenshot will help clarify.

  3. 3 Posted by OLinda on 25 Oct, 2011 02:48 PM

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    sponge, after awhile diaries time out and you can't reply and comment on them. I think it is at around the 10 day mark. The diary in question in older than that. You can see on your more recent diary, you can still reply.

  4. 4 Posted by Jim Schueler (u... on 25 Oct, 2011 02:53 PM

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    I'm attaching two screenshots.

    First demonstrating the original problem.

    Second problem. I can't seem to reply to your to the thread (there is no
    way to Submit the Reply form. I clicked the Comment button instead.

    Do I detect sarcasm in your response? No matter. I'd guess my browser is
    rendering things differently than you intended.


  5. Support Staff 5 Posted by elfling on 25 Oct, 2011 05:53 PM

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    OLinda is correct that diaries do not allow new comments indefinitely. October 10 comments and diaries are archived at this point and do not allow for new replies.

  6. Support Staff 6 Posted by elfling on 25 Oct, 2011 05:56 PM

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    The helpdesk uses different software than the diaries and their comments. In helpdesk, there is a reply box at the bottom of the thread. In diaries, there is a "Post a Comment" link between the diary and its comments, or you can click "Reply to this" to reply to a particular comment.

    You might find the links here helpful:

  7. sponge jim closed this discussion on 28 Oct, 2011 11:51 PM.

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