Password reset

D M Herzer's Avatar

D M Herzer (unverified)

27 Jun, 2019 03:04 AM

Requested a password. Was sent a link to above email account. When I opened link in Safari. My DKos was already opened. I didn’t reset the password so I still have no new password. Help!

  1. Support Staff 1 Posted by Daily Kos Staff on 27 Jun, 2019 05:05 PM

    Daily Kos Staff's Avatar

    Hello, and thanks for asking.

    Your link to reset the password will probably still work. I think they're valid for 24 hours. If not, then simply close your tabs to Daily Kos and try the password reset again.

    I suspect that your browser has saved the OLD password, though--do you know where to look for them, under settings?--and that's why you got logged in without realizing it would happen. It is worth checking out that possibility, too, and updating your password there. Otherwise you could keep running into the same problem, or a different variation of it, once you succeed in changing your password.

    Feel free to return if you need more suggestions.

  2. Daily Kos Staff closed this discussion on 27 Jun, 2019 05:05 PM.

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