Unauthorized subscription

Joe Russo's Avatar

Joe Russo (unverified)

29 Jan, 2018 06:24 PM

I want to unsubscribe from any messages from the Daily Kos. I did not sign up for this . Some creepy stalker uses my name to sign up for this. When I click on the unsubscribe link in the email all I get is another donation page.
Unsubscribe me at once or I report this to the authorities.

  1. Support Staff 1 Posted by Daily Kos Staff on 29 Jan, 2018 08:56 PM

    Daily Kos Staff's Avatar

    Hello, and thanks for asking.

    I will respond to this ticket and close the other one you opened.

    It is absolutely our intent that our unsubscribe function work correctly and properly the first time, and absolutely our desire to only send emails to people who actively want them. I'm sorry you had so much trouble unsubscribing.

    I have made sure that you are now unsubscribed at this email address. However,
    please note that every time you -- or someone else using your email -- sign a petition associated with the site you will start to receive Daily Kos emails. There is language in every petition box, just below the personal information windows, that explains the process.

    Please let us know here at Help Desk if you get any more emails although you have NOT signed another petition. Thanks, and apologies again for the inconvenience.

  2. Daily Kos Staff closed this discussion on 29 Jan, 2018 08:56 PM.

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