Daily Kos Videos Disappeat On iPad with IOS 10.3.3

Sonia Koplowicz's Avatar

Sonia Koplowicz (unverified)

18 Aug, 2017 06:45 PM

The disappearing video problem is back. It's happening on my iPad and iPhone. Any ideas?

  1. Support Staff 1 Posted by Daily Kos Staff on 18 Aug, 2017 06:46 PM

    Daily Kos Staff's Avatar

    Hello and thanks for asking.
    I'm sorry we haven't been able to address that ticket yet. We do have a workaround.

    When you want to watch one of those embeds, click on it and then click immediately on the little curvy arrow in the upper right corner. You'll then see a display of the URL for the YouTube along with a few icons. Click on the three-dot icon, and a new tab for the YouTube will open. You can then watch the video, not just listen to it.

    It's not perfect but it's something for now.

  2. Daily Kos Staff closed this discussion on 18 Aug, 2017 06:46 PM.

  3. Sonia Koplowicz re-opened this discussion on 18 Aug, 2017 07:54 PM

  4. 2 Posted by Sonia Koplowicz... on 18 Aug, 2017 07:54 PM

    Sonia Koplowicz's Avatar

    Yes indeed. That works. Thanks for getting back to me so soon.

    Love the Daily Kos. Please keep it up.

    Thanks again.
    Sonia

  5. Support Staff 3 Posted by Daily Kos Staff on 18 Aug, 2017 09:34 PM

    Daily Kos Staff's Avatar

    You are welcome.
    Thanks for the kind words.

  6. Daily Kos Staff closed this discussion on 18 Aug, 2017 09:34 PM.

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