Playing video

Me2's Avatar

Me2

22 Jul, 2017 01:29 PM

Why do I get sound only playing video

  1. 1 Posted by Otteray Scribe on 22 Jul, 2017 04:08 PM

    Otteray Scribe's Avatar

    You did not mention which OS and browser you are using. Have you tried a different browser? Do you have the latest version of Flash installed? The link below takes you to the Flash installer. It will detect whether you have the latest version.
    https://get.adobe.com/flashplayer/

    Unless you actually want them, be sure to uncheck the McAfee and True Key options before installing.

    Hope this helps. Good luck.

  2. Support Staff 2 Posted by Daily Kos Staff on 26 Jul, 2017 06:43 PM

    Daily Kos Staff's Avatar

    Hello, Me2. Sorry for the delayed reply.

    I'm going to assume you're viewing the site on an iPad. This is a known problem, and it's been ticketed. Meanwhile, we have a workaround.

    When you want to watch one of those embeds, click on it and then click immediately on the little curvy arrow in the upper right corner. You'll then see a display of the URL for the YouTube along with a few icons. Click on the three-dot icon, and a new tab for the YouTube will open. You can then watch the video, not just listen to it.

    It's not perfect but it's something for now. Thanks for asking.

  3. Daily Kos Staff closed this discussion on 26 Jul, 2017 06:43 PM.

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