Dkos bug with android devices

gtghawaii's Avatar

gtghawaii

03 Jul, 2017 07:57 PM

Noticed with my old Samsung Galaxy 6 and now same with S8. Typing title in new diary is backwards.
TNEMEPOLEVEDERACHTLAEHWEN
Is there a fix or are my settings off?

  1. Support Staff 1 Posted by Daily Kos Staff on 11 Jul, 2017 04:18 PM

    Daily Kos Staff's Avatar

    Ooops! That's not good.
    Thanks for bringing that to our attention. (Appreciate the screengrab too.) We'll investigate.

  2. Daily Kos Staff closed this discussion on 11 Jul, 2017 04:18 PM.

  3. Daily Kos Staff re-opened this discussion on 18 Oct, 2017 06:20 PM

  4. Support Staff 2 Posted by Daily Kos Staff on 18 Oct, 2017 06:20 PM

    Daily Kos Staff's Avatar

    Hello, gtghawaii --

    Sorry it took us so long to produce a solution to this. We were able to repro the problem, but discovering a quick workaround took a while.
    What happens if you disable the Predictive Text on your Android? If you don't know where/how to do it, look for the tiny little gear symbol on the key next to the Sym key. On my phone you have to press and hold that key to activate the settings option. Then you should get the option to turn off the Predictive Text.
    Please try it and let us know if it's successful for you. If it isn't, we'll look for something else, but this is quite likely to work.

  5. 3 Posted by gtghawaii on 28 Jan, 2018 12:15 AM

    gtghawaii's Avatar

    Didn't see your response because of the time lapse. Friendly suggestion, help desk answers could be sent to user messages so they see it when logging in.

  6. Support Staff 4 Posted by Daily Kos Staff on 30 Jan, 2018 11:13 PM

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    Point taken -- though this ticket is set to have an notice of a reply delivered to your email. Trying to do anything else with Kosmail at this point is a non-starter, alas.

    So, did it work to turn off predictive text?

  7. 5 Posted by gtghawaii on 09 Feb, 2018 08:53 AM

    gtghawaii's Avatar

    Thanks for the timely response. :) turning off predictive text worked!

  8. Support Staff 6 Posted by Daily Kos Staff on 10 Feb, 2018 03:26 AM

    Daily Kos Staff's Avatar

    Yay! Thanks for the report.

  9. Daily Kos Staff closed this discussion on 10 Feb, 2018 03:26 AM.

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