Better feedback for unverified users

eel's Avatar

eel

20 Jul, 2011 06:16 AM

Currently, when a user who has not clicked on the confirmation link from the email tries to login, he is merely denied. We need a more helpful error message/sequence here that gets them on the right path so they don't need to contact tech support.

Ideally, the attempt to login on an account with this status would directly lead to the activation email being resent - perhaps by resending the activation email automatically with a message, or perhaps by better messaging with a link to the accounts page.

Already I am seeing something like 3 requests a day where this is the issue.

  1. System closed this discussion on 12 Dec, 2016 09:24 PM.

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