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JupiterSurf's Avatar


07 Sep, 2011 02:36 PM

Any particular reason I am getting ads? this morning on my laptop I had no ads. Now on my desktop I have ads all over.
All are Mac computers, running safari 5.1

  1. 1 Posted by eel on 07 Sep, 2011 03:02 PM

    eel's Avatar

    Your subscription appears to all be in order.

    1. You might have gotten logged out. Look to the menu in your upper right to see if you see your username and a log out link, or if you see log in.

    2. Your ad preferences might not be set correctly. In your "Welcome Back" box on the right side navigation, you should have a link for "Hide Ads."

    Let me know if we need to dig deeper.

  2. 2 Posted by JupiterSurf on 07 Sep, 2011 03:07 PM

    JupiterSurf's Avatar

    Thanks, it was a case of clicking the hide ads button on the Welcome Back box..I have not had to do that before. But I will keep my eye on it if it appears to default back.


  3. 3 Posted by eel on 07 Sep, 2011 03:17 PM

    eel's Avatar

    Glad to be of service.

  4. eel closed this discussion on 07 Sep, 2011 03:17 PM.

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