Don't See and Can't Even Try to Manage Subscriptions

Bart Ryan's Avatar

Bart Ryan (unverified)

23 Nov, 2020 07:34 PM

I try to click on the e-mail embedded prompt of a past Daily Kos e-mail to manage subscriptions because it's the only way I could before access them.

Here's the prompt I'm talking about:

To update your email address, change your name or address, or to stop receiving emails from Daily Kos, please click here.

It automatically unsubscribes instead of letting me manage subscriptions. This is a new problem.

On top of that...

I went through all the hoops to reinstate subscriptions.

I allowed for a business day to process the unblock from global block list. I added e-mail filters to let it in beforehand because I can't whitelist IPs through e-mail account(s). I marked a e-mail as important.

I've clearly done all I can here. Please fix these problems on your end.

  1. Support Staff 1 Posted by Moderator1 on 23 Nov, 2020 11:33 PM

    Moderator1's Avatar

    Hi Bart

    I'm sorry you've had so much trouble resubscribing, but you took some very helpful steps.

    I have made sure that you are fully resubscribed to our emails. Give this one full business day to take hold, and please reply to this ticket of you have any further issues.

    Thanks for your support of the mission of the site.

  2. Moderator1 closed this discussion on 23 Nov, 2020 11:33 PM.

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