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Donna Denham's Avatar

Donna Denham (unverified)

19 Nov, 2020 07:56 PM

Am no longer able to get your articles through my email. I get emails asking me to sign things just fine or asking for donations.

  1. Support Staff 1 Posted by Daily Kos Staff on 21 Nov, 2020 01:21 AM

    Daily Kos Staff's Avatar

    Hello, and thanks for your query. I split off your question because the topic is different from what was at issue in the other thread.

    We would like to help you figure out why you're getting our emails but not being able to view our stories. But we need some more details to help us diagnose the problem.

    Please tell us what device, operating system, and browser you use, including version numbers.
    Please tell us about a specific path you followed to reach a page that wouldn't display stories. What was the subject line of the email you received, and which link did you try to follow, without success?
    When you followed that link, did you see any warning or error messages? If so, the exact wording of those messages is good for us to know.
    Lastly, please attach a screenshot if you can capture one. Sometimes that is the most direct and productive explanation you can supply us. The Helpdesk permits attachments up to 10MB in size.

    Thanks for your help with troubleshooting.

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