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nannyboz's Avatar

nannyboz

08 Jul, 2020 03:11 PM

In the last few days, when I click on a diary there is no availability to comment. Usually, if I refresh the diary the problem is solved.
Thanks,
Nan

  1. Support Staff 1 Posted by Daily Kos Staff on 08 Jul, 2020 03:28 PM

    Daily Kos Staff's Avatar

    Hello, and thanks for asking.

    I'm sorry the page isn't loading well for you the first time through. We are hearing more reports of problems like this lately. Could I ask you for more details, including which browser and operating system you're using (including the version of each) and whether you're on old-style comments or new?

    We do have a ticket written to cover at least some of these cases, but it will be good to know whether we're addressing all of them as the scope of the work is described now.

    Thanks for your support of the site.

  2. 2 Posted by nannyboz on 08 Jul, 2020 03:36 PM

    nannyboz's Avatar

    I use Safari, iOS 13.5.1. I’m on an iPad purchased in early 2020. I’m using old style comments. Btw, I like the new look which I looked at in Jason’s diary yesterday.
    Thanks,
    Nan

    Sent from my iPad

  3. Support Staff 3 Posted by Daily Kos Staff on 08 Jul, 2020 04:26 PM

    Daily Kos Staff's Avatar

    Thank you for the details. I'll make sure this version information is included on the ticket.

    Good to hear! So far the positive reviews appear to be in the minority. ;)

  4. Daily Kos Staff closed this discussion on 08 Jul, 2020 04:26 PM.

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