Firefox - cursor and page up/down keys don't work

philS's Avatar

philS

25 Jun, 2020 10:34 PM

Also up/down arrows work only some of the time. Typically the screen switches to top or bottom of thread. Chrome works fine, but I don't do Google except for searches. Windows 10, Dell Latitude 7490

  1. Support Staff 1 Posted by Daily Kos Staff on 29 Jun, 2020 05:14 PM

    Daily Kos Staff's Avatar

    Hello, and thanks for asking. Sorry that you're having difficulty.

    Which version of Firefox are you using? Could you please check something for us: if you are on the site in a private window, do you still have the problem with the cursor/page up & down keys? Can you tell any difference between the stories where the arrow keys work and when they don't?
    Also, are you using old comments or new ("lazy") comments?

    Thanks for your help with troubleshooting.

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