FP and Diaries loading with far too large a font

ItsSimpleSimon's Avatar

ItsSimpleSimon

28 Apr, 2020 12:35 AM

In Chrome, on iOS.

Suspect something like a style sheet issue.

  1. Support Staff 1 Posted by Daily Kos Staff on 28 Apr, 2020 01:31 AM

    Daily Kos Staff's Avatar

    Thank you.
    Which iOS, please? (And which sort of device?) We'll look further.

  2. 2 Posted by ItsSimpleSimon on 28 Apr, 2020 02:00 AM

    ItsSimpleSimon's Avatar

    IOS 13.3.1
    Platform is IPad Pro 2nd Gen
    Chrome iteration is
    81.0.4044.124 (Official Build) stable (64-bit)
    Revision a636d38819f2ef334e9eda8c76b18c6e1a7d0654-refs/branch-heads/4044@

  3. Support Staff 3 Posted by Daily Kos Staff on 28 Apr, 2020 02:51 PM

    Daily Kos Staff's Avatar

    Thanks again.
    A few more requests, if you would.
    I'm not seeing any issue on the virtual machine we have available for checking into reports of site malfunction. So, if you would be so kind, could you please go through the steps of clearing your cache and cookies for Daily Kos, then rebooting your phone? (You'll have to login again.) That process alone can sometimes jiggle the site into loading/displaying as it should.
    If that doesn't work,
    1. Please attach a screenshot so we can have some means of comparison.
    2. Do you have dynamic type settings on, and have you adjusted them recently if so?
    Thanks for your help with troubleshooting.

  4. 4 Posted by ItsSimpleSimon on 28 Apr, 2020 05:15 PM

    ItsSimpleSimon's Avatar

    Undertaking this right now. To be clear though, I am on an iPad Pro, not an
    iPhone.

  5. 5 Posted by ItsSimpleSimon on 28 Apr, 2020 05:36 PM

    ItsSimpleSimon's Avatar

    [image: image.png]
    Above the appearance in Chrome browser (Windows, Chrome version
    80.0.3987.122 (Official Build) (32-bit))
    Normally the iOS appearance is commensurate with the above.

    This is what the iPad Pro shows on a 12.9 inch screen:
    [image: image.png]
    and, once more, that same window, in the Windows Chrome session for
    comparison.

    [image: image.png]

    I realize they are not going to be identical, and I can also report that
    was very moderate improvement after clearing cache / cookies. Still, the
    relative font size appears larger in the iOS rendering, it looks like a
    Readers Digest large print edition.

  6. 6 Posted by ItsSimpleSimon on 28 Apr, 2020 05:42 PM

    ItsSimpleSimon's Avatar

    Running a test to adjust dynamic type settings - which I actually had not
    set to enabled. (Set on "Default"). That demands a complete restart of iPad
    / clear cache as just setting flag and closing / reopening app did not
    improve matters at all.

  7. Support Staff 7 Posted by Daily Kos Staff on 28 Apr, 2020 06:09 PM

    Daily Kos Staff's Avatar

    Oh thank you. Yes, of course, I mistyped when I said phone. Appreciate the additional information.

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