Subscriptions Portal Down, still

PadreMellyrn's Avatar

PadreMellyrn

22 Mar, 2020 01:45 AM

Hello PadreMellyrn,

You have a recurring yearly subscription which will be next billed on 03/24/2020. Cancel Subscription.

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Our subscription portal is temporarily unavailable. Please try again tomorrow. If you see this message repeatedly, please contact our Helpdesk.

So I am letting you know, this has been going on for couple of weeks minimum, I would like to renew the Subscription, but the portal is "Down". I don't like to send personal checks, they tend to get high-jacked. You can't use the old card, it is inactive. Please Advise. I suspect if I can't re-up the subscription, there is bunch of others that can't either.

  1. Support Staff 1 Posted by Moderator1 on 22 Mar, 2020 02:42 AM

    Moderator1's Avatar

    We appreciate your interest in subscribing to Daily Kos. At the moment, we have had to deactivate our online subscription portal. But it is possible to purchase a one-year subscription by mailing us a check.

    The check, for $40, should be made payable to Daily Kos and mailed to P.O. Box 70036, Oakland, CA 94612.

    Please note these special instructions:
    1) The memo line should say Subscription for [username] and
    2) SUBSCRIPTION should be written next to your address block at the top of the check.

    We will be processing these subscriptions by hand, and given the volume of correspondence we receive it’s important to make sure the key information is on the check. Anyone may purchase a subscription for any site member, so to write the username on the check does not necessarily create a link between the username and the check writer. Make sure the username is spelled correctly including any spaces.

    Thank you for your support of the site.

  2. Moderator1 closed this discussion on 22 Mar, 2020 02:42 AM.

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