Random diaries don't display comments

JeffW's Avatar


13 Feb, 2020 02:14 AM

I've had two diairies today fail to load/display comments.

This is the latest one: https://www.dailykos.com/stories/2020/2/12/1918791/-IL-03-Council-for-a-Livable-World-Jumps-In-To-Replace-A-Hawkish-Blue-Dog-With-A-Progressive

Running XP and Google Chrome.

  1. Support Staff 1 Posted by Daily Kos Staff on 13 Feb, 2020 09:31 PM

    Daily Kos Staff's Avatar

    Hello, and thanks for asking.

    It's an unusual circumstance for sure, and it appears to affect only those users who have returned to using old-style comments. The link you've supplied confirms that this is indeed the problem you've encountered.

    There is an easy workaround (easy, that is, if you can tolerate the new comments mode). Two workarounds, actually: one that is global, for all stories on the site, and one that is particular to a given story.

    To set the display of ALL comments in EVERY story to be in the new mode, go to this variation of the home page URL: https://www.dailykos.com/comments_beta/true As you may know, this is now the default display, but if you're loading old-style comments routinely now at some point you went to this version instead: https://www.dailykos.com/comments_beta/false

    Using this global true/false is the easiest way to switch. But there is also a way to change the comment display mode on individual stories. To do so requires a little more precision in altering a story URL.
    To have an individual story display its comments in the NEW mode, add this string to the end of the story URL: ?new_comments=true
    Thus, after you add that string, a URL from a recent story by Mark Sumner will look like this:
    https://www.dailykos.com/stories/2020/1/23/1913464/-Trump-s-trial-day-one-A-masterclass-from-House-Democrats-and-empty-seats-from-Senate-Republicans?new_comments=true Changing the setting for an individual story will not affect whatever you have for the global setting. (The reversal of this setting is of course to replace true with false.)

    There is a little wrinkle to know if you wind up needing to switch a non-FP story to show the NEW comments. If a Community story has gained enough recommendations, it may have another little string starting with a ? after the story title. Don't worry about it; you can still append the ?new_comments=true string to the very end. Just make sure you don't cut off any of the URL before you stick that part on.

    We have identified the bug, but we have a lot happening behind the scenes right now and don’t know how soon we can address it. Thanks for your understanding, and apologies for the inconvenience.

  2. Daily Kos Staff closed this discussion on 13 Feb, 2020 09:31 PM.

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