Cannot Read Mark Sumner's Comment sections buy

vsmilbank's Avatar

vsmilbank

07 Feb, 2020 08:23 PM

Hello,
For unknown reasons the comment section for all of Mark Sumner's postings will not load for me. I have no problem with any other author and am wondering what I can do to be able to read/respond to his postings? He is one of my favorites on here as he provokes many a great responses that I sure am jonesing to read.
Thanks for any suggestions to get this rectified soonest.
Victoria

  1. Support Staff 1 Posted by Daily Kos Staff on 07 Feb, 2020 08:33 PM

    Daily Kos Staff's Avatar

    Hello, and thanks for your inquiry.

    This was truly a perplexing bug that took us a while to diagnose. Now we have a handle on the cause--as well as a workaround for the problem. I will explain the workaround below, since it is not clear how long it will be before we have the time to devote to fixing the issue.

    We've learned that the problem arises only for users who are 1) looking at "old" comments and 2) viewing stories by certain authors/posted to certain blogs. Fortunately, the workaround is pretty easy (easy, that is, if you can tolerate the new comments mode). Two workarounds exist, actually: one that is global, for all stories on the site, and one that is particular to a given story.

    To set the display of ALL comments in EVERY story to be in the new mode, go to this variation of the home page URL: https://www.dailykos.com/comments_beta/true As you may know, this is now the default display, but if you're loading old-style comments routinely now at some point you went to this version instead: https://www.dailykos.com/comments_beta/false

    Using this global true/false is the easiest way to switch. But there is also a way to change the comment display mode on individual stories. To do so requires a little more precision in altering a story URL.
    To have an individual story display its comments in the NEW mode, add this string to the end of the story URL: ?new_comments=true
    Thus, after you add that string, a URL from a recent story by Mark Sumner will look like this:
    https://www.dailykos.com/stories/2020/1/23/1913464/-Trump-s-trial-day-one-A-masterclass-from-House-Democrats-and-empty-seats-from-Senate-Republicans?new_comments=true Changing the setting for an individual story will not affect whatever you have for the global setting. (The reversal of this setting is of course to replace true with false.)

    There is a little wrinkle to know if you wind up needing to switch a non-FP story to show the NEW comments. If a Community story has gained enough recommendations, it may have another little string starting with a ? after the story title. Don't worry about it; you can still append the ?new_comments=true string to the very end. Just make sure you don't cut off any of the URL before you stick that part on.

    We have a lot happening behind the scenes right now and don’t know how soon we can address the bug. Thanks for your understanding, and apologies for the inconvenience.

  2. Daily Kos Staff closed this discussion on 07 Feb, 2020 08:33 PM.

  3. vsmilbank re-opened this discussion on 07 Feb, 2020 08:58 PM

  4. 2 Posted by vsmilbank on 07 Feb, 2020 08:58 PM

    vsmilbank's Avatar

    Thank you for the prompt response; much appreciated! True enough, I do use the old formatting...so much easier for me to follow. That said, I will try your suggestion(s) when needed and revert back to the old-school format I prefer.
    Thanks again for the detailed explanation and remedy! Cheers!

  5. Support Staff 3 Posted by Daily Kos Staff on 07 Feb, 2020 09:02 PM

    Daily Kos Staff's Avatar

    You are welcome!

  6. Daily Kos Staff closed this discussion on 07 Feb, 2020 09:02 PM.

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