Annoying Taboola Advertisement

Clutch Cargo's Avatar

Clutch Cargo

07 Feb, 2020 08:21 PM

An annoying Taboola advertisement about a glass bottomed platform keeps appearing and it blocks part of the page (usually someone's comment). I don't mind advertisements, but it's a problem when the ad blocks something I want to read.

  1. Support Staff 1 Posted by Daily Kos Staff on 07 Feb, 2020 08:27 PM

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    Hello, and thanks for your report.

    Are you able by chance to capture any more information about this ad? A screenshot would be ideal. You can attach it to your reply.

    Thanks for your help!

  2. 2 Posted by Clutch Cargo on 07 Feb, 2020 08:39 PM

    Clutch Cargo's Avatar

    It seems that there are several different Taboola ads that are blocking text. I attached a partial screen shot.

  3. Support Staff 3 Posted by Daily Kos Staff on 07 Feb, 2020 08:47 PM

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    Thank you!
    I can't tell from your screenshot, but would be grateful for a couple more details: what browser and OS are you using? And where is this ad on the story page?
    I'll send this along in the meantime.

  4. 4 Posted by Clutch Cargo on 07 Feb, 2020 09:16 PM

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    Windows 10 and Chrome. The ad appears in front of one of the first comments. Maybe not quite the first, but near the top of the comments.

  5. Support Staff 5 Posted by Daily Kos Staff on 07 Feb, 2020 09:59 PM

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    Thank you very much. I am pretty sure the ad department is addressing the problem. Appreciate the alert!

  6. Daily Kos Staff closed this discussion on 07 Feb, 2020 09:59 PM.

  7. Daily Kos Staff re-opened this discussion on 12 Feb, 2020 09:15 PM

  8. Support Staff 6 Posted by Daily Kos Staff on 12 Feb, 2020 09:15 PM

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    One more question, if you happen to see this request:
    Is this a still ad or a video?
    Thanks again.

  9. 7 Posted by Clutch Cargo on 12 Feb, 2020 09:20 PM

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    It was always a video on Windows 10 running Chrome. I once saw a still image on a Macintosh running Firefox. But it's been a few days since I saw this problem anywhere. I thought it was fixed. Maybe it is?

  10. Support Staff 8 Posted by Daily Kos Staff on 12 Feb, 2020 11:04 PM

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    It could be, yes. Checking with you and with ad department both. Thank you!

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