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I can't get my email address removed from the list

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Mike Wolfson (unverified)

02 Dec, 2019 10:30 PM

I can't get my email address removed from the list. Please remove me. Take me off of the list.

1. 1 Posted by Mike Wolfson (u... on 02 Dec, 2019 10:31 PM

   

   no answer was given yet

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2. Support Staff 2 Posted by Daily Kos Staff on 03 Dec, 2019 01:20 AM

   

   Hello, and thanks for asking.

   Considering that one minute elapsed between your original request and your follow-up reply, we would indeed have been remarkably fast to have addressed it in that time. (There are people replying to Helpdesk queries, in other words; it's not automated.)

   It is absolutely our intent that our unsubscribe function work correctly and properly the first time, and absolutely our desire to only send emails to people who actively want them. I'm sorry you had so much trouble unsubscribing.

   I have made sure that you are now unsubscribed at this email address. Please note, however, this important detail: every time you sign a petition associated with the site you will start to receive Daily Kos emails. There is language in every petition box, just below the personal information windows, that explains the process.

   Please let us know here at Help Desk if you get any more emails although you have NOT signed another petition. Thanks, and apologies again for the inconvenience.

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3. Daily Kos Staff closed this discussion on 03 Dec, 2019 01:20 AM.

4. Wolfson, J. (Mike) Mikhail re-opened this discussion on 03 Dec, 2019 09:39 PM

5. 3 Posted by Wolfson, J. (Mi... on 03 Dec, 2019 09:39 PM

   

   Thanks for checking back. I sign lots of petitions, so I will look closer from now on.

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6. Support Staff 4 Posted by Daily Kos Staff on 03 Dec, 2019 09:47 PM

   

   Good deal, thanks.

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7. Daily Kos Staff closed this discussion on 03 Dec, 2019 09:47 PM.