Daily Kos App issues

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zenbassoon

16 Nov, 2019 09:00 PM

I don't know if it's my phone or the app, but when I open the reader, and I click the link that says "Go To Kos Site" nothing happens

  1. Support Staff 1 Posted by Moderator1 on 16 Nov, 2019 09:20 PM

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    Hi--

    Thanks for the report. Can you give us a little more information? What phone and browser are you using?

  2. 2 Posted by SavageBeast on 17 Nov, 2019 03:14 PM

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    Ok. I have the same problem. I'm on Samsung Note9 using Android 9. I got a minor update last week via ATT. I can't remember if the app link for Go to Kos Site broke then. I have posted this (perhaps incorrectly) in another thread, but I think it belongs here.

  3. 3 Posted by losethetude on 17 Nov, 2019 04:27 PM

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    I've got the same issue. Go to Kos Page not functioning. Have an Android MotoZ3

  4. Support Staff 4 Posted by Daily Kos Staff on 18 Nov, 2019 03:50 PM

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    Thanks. These details are helpful.
    Would you mind attaching a screenshot to show what you see? By "using an app" to reach the site, do you mean following a link from an RSS feed reader? We need to have a good handle on your starting point.

  5. 5 Posted by zenbassoon on 18 Nov, 2019 04:16 PM

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    I'm on an LG Stylo 4. It's the RSS reader app

  6. Support Staff 6 Posted by Daily Kos Staff on 18 Nov, 2019 04:47 PM

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    OK, thanks. We're getting closer then.
    Which RSS reader are you using--one that's built into your Android? Or a different app altogether (e.g. Feedly, Aggregator, or Flipboard, etc.)?
    It's interesting and possibly diagnostic that (so far) we've only heard about it on a subset of RSS readers, thus the effort to pin it down as precisely as possible.

  7. 7 Posted by zenbassoon on 18 Nov, 2019 05:38 PM

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    I think it's the one that's built in.

  8. Support Staff 8 Posted by Daily Kos Staff on 18 Nov, 2019 06:17 PM

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    All right, thanks.
    Do you happen to have an onset date/time for the problem? That also could help us narrow down the cause.

  9. 9 Posted by zenbassoon on 18 Nov, 2019 06:46 PM

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    I don't have an exact date, but it's within the past week or two

  10. 10 Posted by zenbassoon on 18 Nov, 2019 08:25 PM

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    So here's a shot ot the reader. When I click on the go to site link nothing happens

    Sent from my Virgin Mobile Phone.

  11. 11 Posted by SavageBeast on 19 Nov, 2019 05:31 AM

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    Hey it's working again. Thanks!!!!!!

  12. 12 Posted by zenbassoon on 19 Nov, 2019 03:57 PM

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    Working again, thanks

  13. Support Staff 13 Posted by Daily Kos Staff on 25 Nov, 2019 04:01 PM

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    Thanks for the report--glad that it is!

  14. Daily Kos Staff closed this discussion on 25 Nov, 2019 04:01 PM.

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