KOS Article No Content

Holly Abraham's Avatar

Holly Abraham (unverified)

11 Nov, 2019 10:27 AM

Hi, I am on an IPad and cannot get the content of your articles from daily email articles. The page with article title comes up but no content. Plz help. I'm getting way behind on my daily Kos articles.
Thx Holly

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  1. Moderator1 closed this discussion on 11 Nov, 2019 12:18 PM.

  2. Moderator1 re-opened this discussion on 11 Nov, 2019 12:18 PM

  3. Support Staff 1 Posted by Daily Kos Staff on 11 Nov, 2019 04:18 PM

    Daily Kos Staff's Avatar

    Hello, and thanks for asking.

    Unless you tell me otherwise, I will assume that you're in the group of users with older iOS (9.3.5 or earlier). We do have a bug affecting only those users, and we're still trying to figure out how to deal with it. I'll put you on the list for notification once we have more information.

    Meanwhile, sincere apologies for the inconvenience and annoyance of not being able to access the site.

  4. 2 Posted by Mary-Paul Thoma... on 13 Nov, 2019 05:35 PM

    Mary-Paul Thomas's Avatar

    Same problem. Last week or so, I only get very large print headlines for the front page, no Rec List, or right side lists. No content when I click on front page headlines.

    Getting very behind! I can get to a list of recents, etc., but only get the brief summary. Just saw TeacherKen's stroke diary and anxious to rad th details, but I can't get to it!

    Please add me to the notification update list!

  5. 3 Posted by Dale Watson (un... on 13 Nov, 2019 09:54 PM

    Dale Watson's Avatar

    Same issue, iPad, OS 9.3.5

  6. 4 Posted by Westralianworke... on 13 Nov, 2019 10:07 PM

    Westralianworker's Avatar

    May I also go onto the notification update list ?

  7. 5 Posted by Dan Bowles (unv... on 14 Nov, 2019 03:10 AM

    Dan Bowles's Avatar

    Same here! iPad 9.3.5 iOS

  8. 6 Posted by lighthouse1 on 14 Nov, 2019 12:32 PM

    lighthouse1's Avatar

    Please add me to notification list.

  9. 7 Posted by Lisa Knafelc (u... on 14 Nov, 2019 01:46 PM

    Lisa Knafelc's Avatar

    It has been almost two weeks since I can not access
    The articles. Leaves me curious to know the content.
    I do have older iPhone 5. I hate just deleting without
    being able to read the article. Hope you can fix soon!

  10. Support Staff 8 Posted by Daily Kos Staff on 14 Nov, 2019 10:39 PM

    Daily Kos Staff's Avatar

    Hello! I'm pleased to announce that we HAVE just deployed a fix to the site to restore access for your devices.

    Thanks for your patience and forbearance as we searched for what to correct.

    If for some reason the site does not load automatically for you, please clear your data for Daily Kos and try again.

    We appreciate your support of Daily Kos.

  11. 9 Posted by Dale Watson (un... on 15 Nov, 2019 04:54 AM

    Dale Watson's Avatar

    Daily Kos now works on iPad. Thanks much ! ! !

    Sent from my iPad

  12. 10 Posted by Hollly Abraham ... on 15 Nov, 2019 09:28 PM

    Hollly Abraham's Avatar

    Yay!!! That worked!!

    Sent from my iPad

  13. Support Staff 11 Posted by Daily Kos Staff on 27 Nov, 2019 06:34 PM

    Daily Kos Staff's Avatar

    You are all most welcome! Thanks for your patience.

  14. Daily Kos Staff closed this discussion on 27 Nov, 2019 06:34 PM.

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