iPad site access issue

Dale Colson's Avatar

Dale Colson (unverified)

07 Nov, 2019 09:46 PM

Yup, this is STILL misbehaving on my iPad was well -- and it's becoming
increasingly frustrating. And, no, I don't access thru Firefox.

All I want to do is read every day. Can somebody fix this? Please?

  1. Support Staff 1 Posted by Daily Kos Staff on 07 Nov, 2019 09:48 PM

    Daily Kos Staff's Avatar

    Hi, and thanks for your requests for help.

    I've split off your comment to its own ticket because you have a different issue from the original poster there. Sincere apologies for the prolonged technical difficulties you're experiencing.

    Users on older Apple devices with an iOS of 9.3.5 or earlier have been reporting this issue for about a week. Unfortunately, we will have to keep you posted about the status of a remedy; we are still investigating the problem and possible solutions. We'll make sure to let you know when we have more information.

  2. 2 Posted by Dale Colson (un... on 07 Nov, 2019 10:40 PM

    Dale Colson's Avatar

    Thank you so much for getting back to me - and for letting me know when
    you've solved the mystery.

    I'm really missing my Daily Kos fix.

  3. Support Staff 3 Posted by Daily Kos Staff on 14 Nov, 2019 11:44 PM

    Daily Kos Staff's Avatar

    Hello! I'm pleased to announce that we HAVE just deployed a fix to the site to restore access for your device.

    Thanks for your patience and forbearance as we searched for what to correct.

    If for some reason the site does not load automatically for you, please clear your data for Daily Kos and try again.

    We appreciate your support of Daily Kos.

  4. 4 Posted by Dale Colson (un... on 14 Nov, 2019 11:48 PM

    Dale Colson's Avatar

    Oh, YAY! Thank you so much!

    It's been SO frustrating to see headlines indicating stories that I REALLY
    want to read and not being able to see them.

    ❤️❤️

  5. 5 Posted by Dale Colson (un... on 14 Nov, 2019 11:49 PM

    Dale Colson's Avatar

    On Thu, Nov 14, 2019 at 6:48 PM Dale Colson <[email blocked]> wrote:
    Oh, YAY! Thank you so much!

    It's been SO frustrating to see headlines indicating stories that I REALLY want to read and not being able to see them.

    ❤️❤️

    On Thu, Nov 14, 2019 at 6:44 PM Daily Kos Staff <[email blocked]> wrote:

    // Please reply above this line
    ==================================================

    From: Daily Kos Staff (Support staff)

    Hello! I'm pleased to announce that we HAVE just deployed a fix to the site to restore access for your device.

    Thanks for your patience and forbearance as we searched for what to correct.

    If for some reason the site does not load automatically for you, please clear your data for Daily Kos and try again.

    We appreciate your support of Daily Kos.

    On Thu, Nov 07 at 02:40 PM PST, Dale Colson wrote:

    Thank you so much for getting back to me - and for letting me know when
    you've solved the mystery.

    I'm really missing my Daily Kos fix.

    Having trouble reading this? View this discussion online: iPad site access issue.

    Reply with #ignore to stop receiving notifications for this discussion.

  6. Support Staff 6 Posted by Daily Kos Staff on 14 Nov, 2019 11:54 PM

    Daily Kos Staff's Avatar

    Yes, I can imagine! We're glad we could make the correction.

  7. Daily Kos Staff closed this discussion on 14 Nov, 2019 11:54 PM.

  8. Dale Colson re-opened this discussion on 15 Nov, 2019 12:21 AM

  9. 7 Posted by Dale Colson (un... on 15 Nov, 2019 12:21 AM

    Dale Colson's Avatar

    You people ROCK!

    I so appreciate your perseverience in solving my silly problem.

    Be well - be happy!

  10. Support Staff 8 Posted by Daily Kos Staff on 15 Nov, 2019 04:24 PM

    Daily Kos Staff's Avatar

    Thanks again, and you too.

  11. Daily Kos Staff closed this discussion on 15 Nov, 2019 04:24 PM.

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