Can’t comment

luckylizard's Avatar

luckylizard

05 Sep, 2019 11:19 PM

When I try to comment, the "Preview" button highlights but doesn’t go to "Submit." If I touch outside the Preview button, it un-highlights. Purely by accident, I found that I could copy my comment and paste it as a reply to someone else’s comment. All of this has happened in the last couple of hours. I’m on an iPad and using Firefox.

  1. Support Staff 1 Posted by Daily Kos Staff on 05 Sep, 2019 11:25 PM

    Daily Kos Staff's Avatar

    Thank you for your report.
    If you don't mind, may I ask for a little more information? Are you initially trying to reply on a "single-comment page"--that is, by following a link to a reply that someone made to you? Or are you encountering the problem on the full comment thread for a story?

  2. 2 Posted by luckylizard on 05 Sep, 2019 11:41 PM

    luckylizard's Avatar

    I’m commenting in the full comment thread. It seems like I can reply to a
    comment that’s already there but not initiate one on my own. I haven’t
    tried too much after the first couple of times it happened.

  3. Support Staff 3 Posted by Daily Kos Staff on 05 Sep, 2019 11:48 PM

    Daily Kos Staff's Avatar

    Thank you. We are investigating further.

  4. 4 Posted by Catte Nappe on 06 Sep, 2019 12:54 AM

    Catte Nappe's Avatar

    I am having similar issues, replying to existing comments. However, I came to those comments in searching for replies to my own earlier comments. If I go to the full diary comment thread I can then post the comment and it works fine.

    Don't know if this is a precursor to the error or instability, but several times today after I had posted a comment and went to close the diary window got a warning that any changes might be lost - but there were no remaining changes to account for.

  5. 5 Posted by luckylizard on 06 Sep, 2019 12:58 AM

    luckylizard's Avatar

    We seem to have the opposite issue. Just now, though, I tried to comment
    and it seems to be working. 爛 I guess I just need to be patient. Or
    something.

  6. Support Staff 6 Posted by Daily Kos Staff on 06 Sep, 2019 01:15 AM

    Daily Kos Staff's Avatar

    Thank you both.
    We undid a change made earlier today which was the likely cause of the difficulty on the single-comment pages (that is, a page headed by a comment to which one should be able to reply). The current state of the site should again permit comments on these pages as usual.

  7. Daily Kos Staff closed this discussion on 06 Sep, 2019 01:15 AM.

  8. luckylizard re-opened this discussion on 06 Sep, 2019 02:05 AM

  9. 7 Posted by luckylizard on 06 Sep, 2019 02:05 AM

    luckylizard's Avatar

    Thanks!

  10. Moderator1 closed this discussion on 06 Sep, 2019 03:52 AM.

  11. Catte Nappe re-opened this discussion on 06 Sep, 2019 03:43 PM

  12. 8 Posted by Catte Nappe on 06 Sep, 2019 03:43 PM

    Catte Nappe's Avatar

    On Thursday, September 5, 2019, 08:15:16 PM CDT, Daily Kos Staff <[email blocked]> wrote:
     
      
    |

  13. 9 Posted by xxx ooo on 07 Sep, 2019 02:02 AM

    xxx ooo's Avatar

    I signed up here but can't post anything on anything but here. Is this only for FB and Twitter?

  14. 10 Posted by Eyesbright on 07 Sep, 2019 03:54 AM

    Eyesbright's Avatar

    ATT: Moderators
    User "xxx ooo" is a BOJO that looks to be a spambot action that could be as old as 2014. Would you please take a look at this?
    profile: https://www.dailykos.com/user/xxx%20ooo

  15. 11 Posted by Eyesbright on 07 Sep, 2019 07:12 PM

    Eyesbright's Avatar

    ATTENTION: User xxx ooo
    It turns out that the spambots were the problem! The Help Desk Admins have reinstated your account!!
    Yay!! Welcome back!!

  16. 12 Posted by VSW2016 on 12 Sep, 2019 08:17 PM

    VSW2016's Avatar

    Cannot seem to comment. Would like to as I have a point of view that is not heard often on this site.

  17. 13 Posted by scarvegas on 12 Sep, 2019 08:36 PM

    scarvegas's Avatar

    Hi, Scarvegas here, only see the shown half a comment, can't open the full comments, now can I get any traction to make a reply?
    Thanks for any help.

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