Malware bug with Kos

msirt's Avatar

msirt

03 Sep, 2019 02:37 PM

I'm having a random "Update your Realplayer app" page open instead of desired target on occasional clicks in Kos. I know this intruding page to be Malware. I've run virus cleaning programs and deleted browser history and yet this bug persists and it only occurs on the Kos website - nowhere else in web surfing (Safari).

Are you aware of this? Can you offer any suggestions as to how to get rid of it?

Macbook pro platform - OS High Sierra - Safari browser

  1. 1 Posted by Lynn (unverifie... on 04 Sep, 2019 03:58 AM

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    My company's malware detection program is blocking your pages (just starting today) and giving an error message saying that pages on your site are infected with malware. Looks like your DailyKos website has been hacked somehow. (I'm on Windows 7) Please investigate and fix the issue!

  2. 2 Posted by msirt on 04 Sep, 2019 04:44 AM

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    I assume above reply is addressed to site admins and not to me.

  3. 3 Posted by Lynn Robinson (... on 04 Sep, 2019 02:04 PM

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    I'm another DailyKos user, maybe you assumed I worked at DailyKos.  I
    was agreeing with you that DailyKos has a website problem and they need
    to remove the malware on their site.   You had posted to a DailyKos
    support forum that other DailyKos users can see and reply to.   Let's
    hope the DailyKos people fix it soon.

  4. Support Staff 4 Posted by elfling on 05 Sep, 2019 11:12 PM

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    I don't think this is on our site proper, but it's possible it came from an ad or from something local to your computer. What happens if you try using the site in a private/incognito window? Do you still see the behavior?

  5. Support Staff 5 Posted by elfling on 05 Sep, 2019 11:15 PM

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    Also, if you're able to capture a link for us that shows this behavior - both what you thought it would be and the code for what it actually was - that would be helpful. A screenshot may also help us troubleshoot this for you.

  6. 6 Posted by msirt on 07 Sep, 2019 12:21 PM

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    Situation seems to have abated, at least for a few days.

  7. 7 Posted by Lynn Robinson (... on 08 Sep, 2019 08:22 PM

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    I agree, the malware checking software is not complaining about Daily
    Kos links currently.

    My company uses the 'Proofpoint, Inc.' malware-checking software
    (proofpoint.com, who claim their malware detection software is used by
    over half of Fortune 100 companies).   If it detects there is known
    malware on a link I click on, it puts up an error page telling you there
    is malware.  A Daily Kos administrator seems to be asking me to ignore
    the error and try to follow the link anyway (ignoring the Proofpoint
    error screen), but I think I would be foolhardy if I did that.  If there
    were truly malware on the linked page, my PC would likely get infected
    with a virus.

    I suggest the Daily Kos cyber security expert should speak to the
    Proofpoint company and perhaps they could tell you more about the
    malware they detected on your site since I assume they log the errors.

  8. 8 Posted by Lynn R (unverif... on 09 Sep, 2019 05:16 PM

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    Since this malware error message comes and goes, what you (Daily Kos) are saying about it maybe being caused by an ad might be true. I don't know if it is possible to have an infected ad (if so, DailyKos should not allow that ad). I still think the best approach is for the DailyKos cyber security person to speak with ProofPoint Inc since maybe Proofpoint can tell if the malware is associated with an ad or something directly on your DailyKos pages.

    On the other thread about malware, someone else just said they are seeing the same problem so it is nothing specific to me or my PC.

  9. Moderator1 closed this discussion on 08 Oct, 2019 12:51 PM.

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