links through sendgrid

Stuart's Avatar

Stuart (unverified)

27 Jul, 2019 03:24 PM

Not only can I not get to any links in Kos emails, with NOTHING being done to correct this issue despite numerous requests, but IO can't even unsubscribe because, YES, the fucking unsubscibe link is also routed through dendgrid!!!!

  1. Support Staff 1 Posted by Moderator1 on 27 Jul, 2019 05:34 PM

    Moderator1's Avatar

    Hi, Stuart

    It is absolutely our intent that our unsubscribe function work correctly and properly the first time, and absolutely our desire to only send emails to people who actively want them. I'm sorry you had so much trouble unsubscribing.

    I have made sure that you are now unsubscribed at this email address. Please note, however, that every time you sign a petition associated with the site you will start to receive Daily Kos emails again. There is language in every petition box, just below the personal information windows, that explains the process.

    Thanks for your support of the mission of the site.

  2. Moderator1 closed this discussion on 27 Jul, 2019 05:34 PM.

  3. stunezin re-opened this discussion on 27 Jul, 2019 06:04 PM

  4. 2 Posted by stunezin (unver... on 27 Jul, 2019 06:04 PM

    stunezin's Avatar

    Kerist on a bicycle! If I respond to a petition? How many times must I SAY AGAIN, the whole problem began last week when suddenly NONE of the links which you route through a service called Sendgrid will go through. MANY others have had this problem and posted this problem and nothing has been done to resolve it. Since ALL of the links in your emails worked fine until last Wednesday or Thursday and NOTHING has changed on any of the several computers I use and the problem occurs in ALL browsers, I can only conclude the problem originates with you or with Action Network or most likely, with Sendgrip. How about getting a grip on the problem, FFS I feel like I'm emailing with robots.

    ---------- Original Message ----------

  5. Support Staff 3 Posted by Moderator1 on 27 Jul, 2019 06:56 PM

    Moderator1's Avatar

    Stuart-- We are aware of the problem (and your frustrations), and we do appreciate you bringing it to our attention.

  6. Moderator1 closed this discussion on 27 Jul, 2019 06:56 PM.

  7. stunezin re-opened this discussion on 28 Jul, 2019 06:23 PM

  8. 4 Posted by stunezin (unver... on 28 Jul, 2019 06:23 PM

    stunezin's Avatar

    Good, please let me know when you have it fixed and I'll consider resuming my subscription and support.

    ---------- Original Message ----------
    From: Moderator1 <[email blocked]>
    To: [email blocked]
    Subject: Re: links through sendgrid [Problems #181352]
    Date: Sat, 27 Jul 2019 18:56:07 +0000

    // Please reply above this line
     ==================================================
    From: Moderator1 (Support staff)
    Stuart-- We are aware of the problem (and your frustrations), and we do appreciate you bringing it to our attention.
    On Sat, Jul 27 at 11:04 AM PDT, stunezin wrote:
    Kerist on a bicycle! If I respond to a petition? How many times must I SAY AGAIN, the whole problem began last week when suddenly NONE of the links which you route through a service called Sendgrid will go through. MANY others have had this problem and posted this problem and nothing has been done to resolve it. Since ALL of the links in your emails worked fine until last Wednesday or Thursday and NOTHING has changed on any of the several computers I use and the problem occurs in ALL browsers, I can only conclude the problem originates with you or with Action Network or most likely, with Sendgrip. How about getting a grip on the problem, FFS I feel like I'm emailing with robots.

  9. Moderator1 closed this discussion on 28 Jul, 2019 06:45 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac