I can't "reply" to a comment

Diana in NoVa's Avatar

Diana in NoVa

23 Jul, 2019 01:37 PM

I did change my password on Sunday. I'm logged in. I can "rec" diaries and comment in general. I can't reply to comments, though, so I'm wondering what is wrong.

Any help will be greatly appreciated.

Thank you.

Diana in NoVa

  1. 1 Posted by Diana in NoVa on 01 Aug, 2019 02:36 PM

    Diana in NoVa's Avatar

    Hello. I changed my password AGAIN and yet I still can't reply to comments or enter new comments.

    What is going on?

  2. Support Staff 2 Posted by Daily Kos Staff on 02 Aug, 2019 05:28 PM

    Daily Kos Staff's Avatar

    Hi again.

    Glad that you changed your password, but that's not apparently the cause of issue you (& others) are having. Sorry that you are having any problem at all, of course.

    I understand there is a bug affecting the comment reply box--sometimes it doesn't open at all; sometimes it opens only after a delay; sometimes it opens partially. Do any (or all) of these apply to you? Or is it something else? Would you mind telling us what OS and browser combo you use?

    We're pretty sure it's a site-based issue, unrelated to the password change--though understandably with the password change fresh on people's minds, it is an obvious culprit.

    Thanks for your support of the site, and thanks for help with troubleshooting.
    If so, then yes we do have that

  3. Moderator1 closed this discussion on 05 Oct, 2019 12:33 PM.

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