Password change is not working

Jan Nobles Flores's Avatar

Jan Nobles Flores (unverified)

17 Jul, 2019 10:18 PM

This comment was split from the discussion: Password change is not working

For some unknown reason, I could not log on today-- said I needed to change my PW. So, I tried, over and over and over. Doesn't work. What's up?

  1. Support Staff 1 Posted by Moderator1 on 17 Jul, 2019 10:22 PM

    Moderator1's Avatar

    You can only change your password while you are logged on.

    Please try logging on with your old password, then go to your profile page and attempt to change your password there.

    Thanks for helping us implement this important safeguard.

  2. Moderator1 closed this discussion on 17 Jul, 2019 10:22 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac