Subscription link always fails

ktoz's Avatar

ktoz

30 Jun, 2019 09:33 PM

I’ve tried multiple times over the last several weeks to become a subscriber, but every time I get an error after filling out my name, credit card info and pressing submit. I’d like to contribute, but don’t ever click links in emails asking for money, so you guys need to fix this problem.

Thanks

System info: 99 percent of the time, I visit DKos on my iPhone using the built in Safari browser.

  1. Support Staff 1 Posted by Moderator1 on 08 Jan, 2020 07:52 PM

    Moderator1's Avatar

    We're happy to announce at last that the subscription portal is live again and open for business. Functionally, you should not notice much difference in the portal--except that it will work. We are keeping a very close eye on that process, including monitoring Helpdesk for any trouble spots.

    https://www.dailykos.com/subscribe

    THANK YOU for your patience and forbearance. We realize this was an exceptionally long outage and we wish we'd been able to anticipate just how long it would be.

    NOTE:
    If your subscription is up for renewal soon, it will renew automatically.

    If you were unable to renew your subscription in the past, please start anew with your credit card information.

  2. Moderator1 closed this discussion on 08 Jan, 2020 07:52 PM.

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