Publish draft

kyenigma's Avatar


23 Jun, 2019 02:09 PM

When I click "publish now", after a few seconds there is a "timeout" icon, why will it not publish?

  1. 1 Posted by rexymeteorite (... on 23 Jun, 2019 06:24 PM

    rexymeteorite's Avatar

    Same thing happening to me. It even created a weird blank tip jar on my comments page but no diary

  2. Support Staff 2 Posted by Daily Kos Staff on 24 Jun, 2019 08:23 PM

    Daily Kos Staff's Avatar

    Hello, and thanks for asking.
    Are you both absolutely positive that you've included at least one well-formed tag before you attempt to publish your posts? The error message you get is not very informative, unfortunately, when a tag is not present. But that's about as specific as we can get now.

    New and experienced users alike sometimes forget to add Tag(s) before they attempt to publish a post. Every post must have at least one Tag for it to be published, or even to have it queued or scheduled to publish. If you need details about how to create Tags, please read on, below the line.

    It could be that there is some other problem causing stories not to post as expected, but if so we have not yet pinned it down. If you would like to try to troubleshoot, your efforts would be welcome. We would need to see two screenshots: One of your draft window showing tag(s), and the other with the error message when it does not post as you expect. It would be fine for you to open a new, private ticket here if you'd rather when sharing such information. We'd also like to know the browser and operating system you're using.

    Thanks for your support of the mission of the site.

    Tags serve as labels for our stories, permitting users to search for stories on a particular topic and identifying which topics are covered the most. A Tag has the same general appearance as a Twitter hashtag does. Our software automatically applies the #, so you don't need to do so. In fact, if you DO include the #, your Tag will not be accepted. The text area in which to enter Tag(s) is right beneath the text area for the body of the story.

    Tags must include ONLY letters and numbers, plus these three special characters— hyphen, ampersand, and period—which cannot come at the end of the Tag. Letters may be upper or lower case, though it can help improve readability if the first letter of a word or name is capitalized; they are treated the same regardless. Tags may not have spaces within them.

    To create a useful Tag, consider the appropriate labels or keywords which you want to have associated with your story, then enter them one at a time in that text area. Then click Enter or the comma key. Either keystroke will signal an end to the tag and put it in a display right below that Tag field. You can remove a Tag from that display by clicking on its X.

    When you are satisfied with your Tags, then save your draft, using the button at the top right. After you do that, try publishing/queuing your post. If you still receive an error and you double-check that all your Tags comply with the required format, then please feel free to return to Help Desk with the details.

  3. Daily Kos Staff closed this discussion on 24 Jun, 2019 08:23 PM.

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