elfling on 18 Jun, 2019 10:13 PM
So most likely this is because of us enabling certain accessibility standards, that allows you to have more control over how fonts display on your iOS device. Basically, where before we stubbornly stuck to what WE thought the font size should be, the accessibility panel lets you override that to make it larger or smaller based on your preferences and needs. We've changed our code so that we're listening to the iOS setting. It's possible you messed with this at some point and now it's reflected on your DK display.
This blog page is for developers but it has a really nice screenshot of how to turn it on and control it too:
It's happening on my iPhone 6 and my iPad Mini both running iOS 12.3.1, both in portrait and landscape orientation. It's both the body and comments. The diary title is unaffected on the home page. But the "Continue reading" button and the "Read comments" button look larger too, and when you click on either the diary title becomes large as well. But the orange "Read More" botton with the right-facing arrow looks normal sized.
On my iMac running macOS Mojave 10.14.5 everything looks fine. So this is just showing up on my iPhone and iPad Mini. It wasn't like this in the morning. Hope this helps a bit.
I forgot to add that in Safari on my iPhone and iPad Mini (which I have set up to not use the beta comment format), the comments are large. But using Firefox on my iPhone and iPad Mini (which does use the beta comment format,) the diary content is large, but the comments are regular size. Curious.
All right, this is good information for us to have, thanks.
Sorry I didn't give you the proper update the first time around~! But elfling's post explains the context: iOS devices only, and it is adjustable (to a point) by going to Settings > Display and Brightness (or Accessibility) > Text Size where you'll see a slider.
If it's still too big for folks we can recalibrate.
on 18 Jun, 2019 11:47 PM
iOS 12.3.1, Safari, on an iPad Pro.
And it developed for the first time sometime between this morning and this afternoon,
And it’s even worse in comment boxes.
One more thing: the Help Desk keeps logging me out. And when I try to comment using my username and email it demands that I log in. I do, and then when I come back I’m logged out again. So I posted this using an alt email in hopes of getting it to accept my comment.
Using iPad, OS, Safari. Large font size started late afternoon (EDT). Went to Settings and text size is smack in the middle where it has always been. This is only happening on DK. It’s annoying but what’s more annoying is the smug suggestions from the DK Helpdesk that we, the users, are somehow to blame.
Oh dear me. This is definitely a bug for some folks, and we're sorry for the inconvenience. Please do keep providing the specific device and iOS version you have, since clearly there are some variations. Thanks.
Note also that this thread could get pretty long with lots of comments AND thus lots of notifications of replies, because I'm going to leave it open to collect more of these reports. Please also remember that you can take yourself off the notification list if you'd rather not get the alert for new comments here.
iPad Air2, giant font, no change in settings which is on normal size. I’ve rebooted, no improvement. All others sites, email, etc. normal sized font. It’s just here and I agree that it’s annoying to have the users blamed. There are a lot of us all from today! It started first thing in the morning for me. I use the old version of the comment section. I didn’t like the new version at all but I’m wondering if those of us having this problem are old version users.
This giant text problem showed up for me this morning, both in diaries and comments. About 10 or 11am, since I published a diary at about 9 and the formatting was fine for a while.
I'm on an iPad Pro 10.5”, current operating system version 12.3.1, running safari.
I'm using the old version of your comments format since the new version is very difficult to read on an iPad (distinguishing between comments mainly, also lots of clutter. A line between comments at the very least would improve it, especially when I have to scroll through the whole list each time when I'm fielding comments in my diaries. The j/k function unusable on iPads).
Note: the text size in the right column (rec list etc) is normal. As are the help desk pages and the rest of the DK4 pages.