FB button

Maxim 's Avatar

Maxim

11 Jun, 2019 07:10 PM

For some reason nothing happens when I click the FB button to share an article. Works on all other sites.

  1. Support Staff 1 Posted by Daily Kos Staff on 11 Jun, 2019 09:14 PM

    Daily Kos Staff's Avatar

    Hello, and thanks for asking. Sorry you're having difficulty.

    I can't account for the ease with which other sites are shareable, but I can say we've heard of this issue from other users. Our best guess as to the cause is that you have a problematic extension on your browser. You can test for this by using a different browser with no extensions, or by trying the FB share of a Daily Kos story while you are in a private browser window.

    Some browser extensions designed to protect users' internet privacy do so by blocking requests to tracking 3rd party services. We see it most commonly when people have difficulty sharing stories to Facebook. "Disconnect" is one example of this kind of add-on or plug-in, but there is a whole class of them.

    If this is the case for your browser, it's probably possible for you to disable this extension for Daily Kos if you choose. In any case, you may still share posts via copy&paste to your own timeline, though that's not as convenient as using the share button.

    We appreciate your support of the mission of the site.

  2. Daily Kos Staff closed this discussion on 11 Jun, 2019 09:14 PM.

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