Not getting any daily kos emails, action or action or recommended

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Libra (unverified)

04 Jun, 2019 04:31 PM

At the end of April 2019, I changed my email address with daily Kos. I unsubscribed from my old email address and signed up with my new email address. I stopped getting all emails entirely. Recently, I "signed the pledge" although I find it highly doubt I would have ever marked it even accidentally as spam. If I ever mark something as spam that is a mistake, I fix it right away. In 2008, after Comcast started blocking emails with Obama in the subject, and even perfectly neutral emails from my parents, I set up my email account to not block any spam, although I suspect they do so anyway. I have checked all of my spam folders. Also, I signed up again with my new email address, and signed several actions with my new email address. I did not even get confirmation emails from signing the actions. Daily Kos has become my favorite news source. How do I get you back?

  1. 1 Posted by Libra (unverifi... on 04 Jun, 2019 05:27 PM

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    At 9:59 AM today I got my first daily Kos email since April 30th. Whoever fixed this problem, thank you very much! Hopefully the action network emails will work as well.

  2. Support Staff 2 Posted by Moderator1 on 04 Jun, 2019 05:54 PM

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    Hi Janice

    Could you please let me know which email address you are currently using for our emails, so I can make sure they're routing properly? The email address you posted here with is [email blocked]

    Thanks

  3. Moderator1 closed this discussion on 04 Jun, 2019 05:54 PM.

  4. Libra re-opened this discussion on 04 Jun, 2019 08:13 PM

  5. 3 Posted by Libra (unverifi... on 04 Jun, 2019 08:13 PM

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    Responding to Moderator1: The email address I am posting from is my correct email address. Thank you.

  6. 4 Posted by Janice (unverif... on 05 Jun, 2019 03:33 PM

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  7. Support Staff 5 Posted by Moderator1 on 05 Jun, 2019 05:01 PM

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    Thanks, Janice

    I have made sure that you are subscribed to our emails under this email address, and I re-set your account.

    If you have any further problems receiving our emails, please just let me know.

  8. Moderator1 closed this discussion on 05 Jun, 2019 05:01 PM.

  9. Janice re-opened this discussion on 05 Jun, 2019 06:47 PM

  10. 6 Posted by Janice (unverif... on 05 Jun, 2019 06:47 PM

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    Thank you!!

  11. Moderator1 closed this discussion on 05 Jun, 2019 06:52 PM.

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