I can view articles in private mode, but not in "regular" mode.

moretownperson's Avatar

moretownperson

27 May, 2019 01:50 PM

I use Microsoft Edge. FYI.

  1. Support Staff 1 Posted by Daily Kos Staff on 03 Jun, 2019 03:46 PM

    Daily Kos Staff's Avatar

    Hi, and thanks for asking. Sorry it's taken a while for you to get a response.

    Typically, that kind of browser behavior points to some sort of add-on or extension that in normal use interferes with the site loading. I'm not sure what you see instead, but it loading badly under these conditions might mean that it loads odd-looking icons; it loads only blue hyperlinks; or it doesn't load at all.

    We often suggest to users that they try to open the site in a private window precisely for this kind of troubleshooting purpose. The trick is, of course, to identify which add-on might be the culprit if indeed the site loads and behaves well in private mode.

    Typically, it's ad blockers, but since you're a subscriber that's probably not the issue for you. You ought to be able to turn off the extensions for particular sites and thus figure out through process of elimination which one(s) cause the problems.

    Thanks for your support of the mission of the site.

  2. Daily Kos Staff closed this discussion on 03 Jun, 2019 03:46 PM.

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