Civiqs charts not loading in IE 11

Puddytat's Avatar

Puddytat

09 May, 2019 09:24 PM

While you've solved the disappearance of the Civiqs charts appearing on the top of the screen for IE 11, there's a new problem

This is the second consecutive time that a chart embedded in a diary doesn't load. All I'm seeing is a circle going round and round and round. In addition, it's eating RAM every time one of those diaries is on a page I'm viewing.

In this diary:

https://www.dailykos.com/stories/2019/5/9/1856496/-Pelosi-warned-against-rallying-Trump-s-base-Too-late-They-re-rallied-and-will-stay-rallied

you can see the problem.

In fact, the loading problem is so severe that I have to close DailyKos entirely until the offending diary moves off the front page. In effect, preventing me from accessing other diaries.

Hopefully, you can fix it soon.

  1. Support Staff 1 Posted by Daily Kos Staff on 10 May, 2019 04:32 PM

    Daily Kos Staff's Avatar

    Thank you for the alert. That sounds like a real PITA, sorry about that!

    In the meantime, as a workaround, perhaps you might try accessing the Recents, the Spotlight, or the Recommendeds by these direct paths:
    https://www.dailykos.com/blogs/recent
    https://www.dailykos.com/blogs/rescue
    https://www.dailykos.com/blogs/recommended

    If you go to these without going to the front page at all you shouldn't have that problem. Or so I hope, and it would be good to know if you unfortunately still did.

    Thank you.

  2. Support Staff 2 Posted by Daily Kos Staff on 13 May, 2019 05:53 PM

    Daily Kos Staff's Avatar

    I'm ticketing the issue so we can derive a fix. Thanks again.

  3. Daily Kos Staff closed this discussion on 13 May, 2019 05:53 PM.

  4. Puddytat re-opened this discussion on 13 May, 2019 07:50 PM

  5. 3 Posted by Puddytat on 13 May, 2019 07:50 PM

    Puddytat's Avatar

    Happened again today

    https://www.dailykos.com/stories/2019/5/13/1857290/-South-Dakota-s-GOP-governor-says-Trump-s-trade-has-devastated-her-state-State-still-loves-Trump

    Just another example to add to your collection.

    Thanks for the link and for making this a priority fix.

  6. Support Staff 4 Posted by Daily Kos Staff on 13 May, 2019 10:12 PM

    Daily Kos Staff's Avatar

    Appreciate the additional piece of evidence.

  7. Daily Kos Staff closed this discussion on 13 May, 2019 10:12 PM.

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