Access Denied (403)

Bill in Portland Maine's Avatar

Bill in Portland Maine

02 May, 2019 02:59 AM

Howdy! I got a problem. When I click on a diary draft I get an error message that says "Access denied (403)...You do not have permission to access this page. You may want to check that you're signed in."

I signed out and then in again, but I still get that error. Any thoughts?

Thanks,

Bill in Portland Maine

  1. 1 Posted by Bill in Portlan... on 02 May, 2019 03:02 AM

    Bill in Portland Maine's Avatar

    Adding: I can access and edit my profile fine. It just seems to be my diary drafts I can't access.

  2. Support Staff 2 Posted by Moderator1 on 02 May, 2019 04:39 AM

    Moderator1's Avatar

    Thanks for bringing this to the Help Desk.

    Other users are experiencing this also. Techs are aware of the problem and are working on it.

    We know it is a serious matter for the author of a daily series to lose access to diary drafts, and we are very sorry for the inconvenience.

    We'll keep tabs on the situation and let you know via a new reply to your HD ticket when we have a resolution.

  3. Support Staff 3 Posted by Moderator1 on 02 May, 2019 05:30 AM

    Moderator1's Avatar

    The 403 Error has been fixed and you should be able to get into your diary drafts now.

    Thanks again for bringing this problem to our attention, and for all you do for Daily Kos!

  4. 4 Posted by Bill in Portlan... on 02 May, 2019 11:42 AM

    Bill in Portland Maine's Avatar

    Yup, it works fine now. Thank you.

    One day when we're warming our hands over a barrel fire after the collapse of civilization, I bet we'll have a good laugh over this.

  5. Support Staff 5 Posted by Daily Kos Staff on 02 May, 2019 05:33 PM

    Daily Kos Staff's Avatar

    Maybe so. Let's hope it is really a long way off.

  6. Daily Kos Staff closed this discussion on 02 May, 2019 05:33 PM.

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