Problems opening diaries from rec-list email

necrotic13's Avatar

necrotic13

21 Apr, 2019 05:34 AM

I get the following message:

Your connection is not private
Attackers might be trying to steal your information from u1584542.ct.sendgrid.net (for example, passwords, messages, or credit cards). Learn more
NET::ERR_CERT_AUTHORITY_INVALID
 
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This server could not prove that it is u1584542.ct.sendgrid.net; its security certificate is not trusted by your device's operating system. This may be caused by a misconfiguration or an attacker intercepting your connection.

Proceed to u1584542.ct.sendgrid.net (unsafe)

  1. Support Staff 1 Posted by Daily Kos Staff on 22 Apr, 2019 09:45 PM

    Daily Kos Staff's Avatar

    Hello, and thanks for asking us about this issue.

    It looks like you are encountering a problem similar to what other users have been reporting recently: that at some point along the way, the form of those links is triggering a security alert. We have been in contact with our own emailer, Action Network, to confirm that all is well, and from all we know, it is. There are a number of potential causes of such an alert, and after doing some extensive investigation on our end we are confident that there is no reason for concern.

    All the same, it's completely understandable if users prefer not to override such a warning. So here are a few remedies you can try, if you like.

    Depending on your security protections in place with your browser, your network, or your email provider, it might suffice if you permit link-forwarding. Or it might be necessary to go one level up and permit links from sendgrid.net (At the moment, we can't be any more exact than this in describing the URLs.)

    If the links within your emails are displaying properly, in most cases what you'll see are the story titles (and it's usually quite obvious what are not). So if you go directly to dailykos.com with a keyword from a headline, you'll be able to find it. The Search window is toward the top right corner of the front page and any story page. Put the keyword or phrase in the Search window, click the spyglass icon, and you'll see a list of titles containing it. If it's distinctive enough, it'll be the only possibility returned.

    Thanks for your interest in keeping up-to-date through us about the latest political developments and the activism we sorely need to protect our country.

  2. Daily Kos Staff closed this discussion on 22 Apr, 2019 09:45 PM.

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