Diary page videos require back button be pushed for each video

dangoch's Avatar

dangoch

03 Jan, 2019 09:54 PM

Can’t imagine this is on purpose, happens on PCs, macs, tablets, cellphones, mobile and desktop pages. I get tired of pushing n number of back buttons to return to home page. And unless one counts the videos, n is unknown until the home page finally appears. Can this be fixed? It’s been happening for several months now.

  1. Support Staff 1 Posted by Daily Kos Staff on 04 Jan, 2019 04:30 PM

    Daily Kos Staff's Avatar

    Hi, dangoch, and thanks for raising this question.

    Could you explain it a little more, please? Or confirm that this is what you mean: when you choose to play an embedded video from a story page, then when it's concluded you have to back-button what seems to be an excessive number of times to return to the story? I have to be able to replicate what you see to figure out what's going on, and then whether it's a bug on our end. At the moment, I'm not clear on your sequence of steps.

    Thanks for your help with troubleshooting and for your support of the site.

  2. 2 Posted by dangoch on 04 Jan, 2019 05:13 PM

    dangoch's Avatar

    Thanks for responding.

    The sequence happens when I go from the door home page, either in Mobile or
    desktop mode to a diary that has one or more embedded videos. It doesn't
    matter whether I click on the video or not. When I've finished reading the
    diary, I use the back button at bottom of cellphone (Android) or the
    browser back button on ipad. Nothing happens. I push the back button again
    and keep doing that until the number of videos in the diary are counted.
    Only then do I get back to the home page. iPads have a feature in the
    browser to get a list of pages if you push and hold the back button so it's
    fairly easy to get around the problem. Androids don't have that feature so
    the only way to get back to home page is pushing the back button multiple
    times. Eventually, the home page magically appears. If the diary has no
    embedded videos, the back button returns to home page with first press.

    This behavior started a few months back. At first I thought maybe it was an
    Android problem but same thing happens on the iPad. I mostly use mobile
    devices to surf the web. Can't remember the last time I turned on my Mac.

    Hope that helps you recreate the problem. Don't think it's a browser issue
    because Android uses chrome and iPad uses Safari. I haven't experienced
    this problem on any other web pages, with or without embedded videos.

    Thanks

    Dan

  3. Support Staff 3 Posted by Daily Kos Staff on 05 Jan, 2019 12:38 AM

    Daily Kos Staff's Avatar

    Thank you, these details help a lot. I'll investigate and get back to you about it with what I find out. Sounds like it doesn't matter what kind of embedded videos (and for that matter, we don't whitelist a lot of them anyway).

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