Home → Problems →

Comments aren't loading and I couldn't open a ticket at the help desk.

• Edit

aoeu

21 Sep, 2018 09:00 PM

What it says on the tin.

1. 1 Posted by aoeu on 21 Sep, 2018 09:09 PM

   

   Now I know why my first ticket was rejected. My snipping tool is producing blank images which your editor properly choked on.

   Still, opening a comment

   https://www.dailykos.com/comments/1797474/71405371

   yields a box with' Loading comments' rather than the comments.

   • Edit

2. 2 Posted by aoeu on 21 Sep, 2018 09:22 PM

   

   Like this

   • LoadingComments.png 37.1 KB
   • Edit

3. 3 Posted by aoeu on 21 Sep, 2018 10:16 PM

   

   Working now.

   • Edit

4. 4 Posted by aoeu on 21 Sep, 2018 11:12 PM

   

   Working sporadically. Note how few recent diaries are receiving comments.

   • Edit

5. Support Staff 5 Posted by Daily Kos Staff on 22 Sep, 2018 02:09 AM

   

   Hmmmm.
   As you suggest, the one-off glitch is not so problematic. But if it's consistent, then yes, we'd have a problem.
   Thanks for the alert. We'll check it out.
   (And that post was a great draw for humor, despite the OP's intent.)

   • Edit

6. Daily Kos Staff closed this discussion on 22 Sep, 2018 02:09 AM.