Ad hiding user account menu

FosterMomInCA's Avatar

FosterMomInCA

16 Sep, 2018 02:32 PM

I don't know whether anyone else has reported this, but I'm having an issue with my user account pull-down menu on the main DK page, I can't access it, because it's covered by the banner ad on the page. Most things I can still access in other ways, but I can't access my draft list.

If this photo loads, this is what I see when I try to use the pull-down menu. I can't get past the ad.

Thanks.

  1. 1 Posted by FosterMomInCA on 16 Sep, 2018 02:39 PM

    FosterMomInCA's Avatar

    Added note: I finally figured out how to access my draft list another way, but the pull down menu still doesn't work.

  2. Support Staff 2 Posted by Daily Kos Staff on 18 Sep, 2018 05:04 PM

    Daily Kos Staff's Avatar

    Thanks for your report. We'll investigate the problem and see what we can replicate.
    What operating system and browser are you using?

  3. 3 Posted by FosterMomInCA on 19 Sep, 2018 12:33 AM

    FosterMomInCA's Avatar

    Sorry for the delay in responding. I'm using an IPad with Firefox browser.

    The problem has been ongoing since Sunday. It's the same ad that's constantly hiding the user drop down menu, either on the main page or from with a diary I'm reading. The ad somehow takes over that area, so the drop down menu is covered by flying sneakers...

  4. 4 Posted by Chocolate Fan on 19 Sep, 2018 03:57 AM

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    I’m having the same problem. I’m using an IPad.

  5. 5 Posted by FosterMomInCA on 19 Sep, 2018 03:48 PM

    FosterMomInCA's Avatar

    This morning, the flying sneakers are gone.
    Some people are complaining about the size of the WWF ad that's taken the place of the flying sneakers, but that one isn't hiding the user pull down menu, so it doesn't interfere with the site's functioning.

  6. FosterMomInCA closed this discussion on 20 Sep, 2018 02:24 PM.

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