Drop down not available on petition on story "Democrats inexplicably cut deal....."

Franks Human's Avatar

Franks Human

29 Aug, 2018 05:35 PM


I'm attempting to fill out that petition. Drop down arrows for Mr./Mrs. etc. (and the other two) aren't working. I tried this in two different browsers, everything updated, everything cleared, all the usual steps taken. Just wanted you to know.

  1. Support Staff 1 Posted by Daily Kos Staff on 29 Aug, 2018 07:50 PM

    Daily Kos Staff's Avatar

    Thank you.

    We do know about the problem, and we have put the ticket on a fast track.
    In the meantime, however, there are a couple of workarounds.

    If there is a petition you want to sign, but you find yourself stymied by an uncooperative dropdown (which does not offer any options and therefore blocks your submission of the letter) please try one or the other of these methods to complete the letter.

    Workaround #1: When you reach the page where the dropdown seems to be stuck/non-functional, slide your cursor up a little so that it points at the gray space above the troublesome text window. The dropdown should appear then.

    Workaround #2: Click on the petition title -- that is, the heading of the embed. That will redirect you to the petition page right away, and in that context there should be no misalignment for the dropdown.

    We apologize for the awkwardness and frustration this problem has caused.

  2. Daily Kos Staff closed this discussion on 29 Aug, 2018 07:50 PM.

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