Always get the message that I cant rate old comments
It even says the above message when I try to click on the star of a new comment
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Support Staff 1 Posted by Daily Kos Staff on 28 Aug, 2018 06:33 PM
Hello, and thanks for asking.
"Old" and "new" are relative terms.
An ordinary comment becomes too old to recommend 24 hours after it was posted. A Tip Jar becomes too old to recommend seven days after it was posted.
If you're getting that error message for a comment that does not fall within those limits, then the other possibility is that the comment you wanted to recommend is on a story that was unpublished. At that point, all comments made on that story also become inaccessible for replying or rating, even if you have the story and comment thread open in your browser. That step (of unpublishing) is taken on occasion, and at the moment the error message returned to a user attempting to rate a comment is the one you have characterized above.
If there is any other circumstance in which you've encountered this error message, please reply with a link to the specific comment so we can investigate further. You can obtain that link by clicking on the timestamp of the comment. The URL will appear in your browser window.
We appreciate your support of the mission of the site.
Daily Kos Staff closed this discussion on 28 Aug, 2018 06:33 PM.