email notifications for comment replies auto-triggered again

Besame's Avatar

Besame

26 Jul, 2018 06:32 PM

This morning in the Daily Bucket w/o my checking the box to enable them. Just a heads up as this hasn't happened in awhile. I opened each email and unsubscribed from notifications.

  1. Support Staff 1 Posted by Daily Kos Staff on 26 Jul, 2018 07:46 PM

    Daily Kos Staff's Avatar

    Thanks for the alert.
    Is there anything in your setup for the site that has changed between the last time you had this issue and now?
    There must be some sort of interference, but we've not yet figured out what.

  2. 2 Posted by Besame on 26 Jul, 2018 07:52 PM

    Besame's Avatar

    No changes. I clear cache/history often. Before writing that Help Desk
    ticket, I looked at the diary (today's Daily Bucket) and saw that the "Send
    Notifications" box was checked at the top of the comment section so I
    unchecked it (after unsubscribing by using the link in each email
    notification). I never checked it - happened on its own. And now I'm again
    receiving email notifications to replies and the first notification came at
    11:32 when I was writing my HelpDesk ticket just after all the
    unsubscribing and unchecking. When I unchecked it in the comment section
    heading I went to a few other diaries to see if it would be auto-checked
    there and it wasn't. I didn't comment there to test it out, though.

  3. 3 Posted by Besame on 26 Jul, 2018 09:21 PM

    Besame's Avatar

    Another piece of info. After writing my last reply to you, I checked the DB
    to be sure the "get notifications" box wasn't checked in the comment
    section - it was not checked. But I just received an email notice about
    this reply made at 2:05pm -
    https://www.dailykos.com/comments/1782956/70868653#comment_70868653
    And I didn't check the "get notification" in that original comment I made
    (to which bonnieblue replied) nor is the general notification box at top of
    comment section checked.

    MacBook Pro 2016; OS High Sierra 10.13.6; Chrome 67.0.3396.87 (should be
    the most up to date version as I have auto-update turned on).

  4. Support Staff 4 Posted by Daily Kos Staff on 27 Jul, 2018 07:20 PM

    Daily Kos Staff's Avatar

    It's been a heisenbug for several folks. We're just going to have to keep monitoring the situation very closely to spot it in action. Thanks for the nudge to do so.

  5. 5 Posted by Besame on 27 Jul, 2018 08:50 PM

    Besame's Avatar

    Thanks. And as oddly as it began it has ended with no email notifications
    to the comments I've made elsewhere yesterday (other diaries) or to the DB
    today.

  6. Support Staff 6 Posted by Daily Kos Staff on 27 Jul, 2018 11:11 PM

    Daily Kos Staff's Avatar

    Right. So some transient condition, somewhere, seems to be interfering with the toggle. Maybe we'll gather enough information to be able to identify it soon. Thanks again.

  7. Daily Kos Staff closed this discussion on 27 Jul, 2018 11:11 PM.

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