Recurring donations with no way to unsubscribe

Deborah Stout's Avatar

Deborah Stout (unverified)

22 Feb, 2018 08:49 PM

There are recurring donations on my parents credit card, a few each week and several each month. There is no way to talk to a person so how can we stop these?? There is also no way to all the Action Network. Someone from Daily Kos please be accountable and contact me.

  1. Support Staff 1 Posted by Daily Kos Staff on 23 Feb, 2018 12:02 AM

    Daily Kos Staff's Avatar

    Hello, and thanks for contacting us.

    I can see why you and your parents would be distressed about automatic payments that you want to stop. We here do not handle the credit card donations or contributions, however. It's ActBlue who does that for us.

    The first remedy would be to contact ActBlue directly if you haven't already. As the initiator and fiduciary, they have much more ability to intervene than we do here.

    Their contact number is 617-517-7600, and their office hours are 9:00 AM - 5:00 PM M-F. It is also possible to email them if you follow this link: https://support.actblue.com/faq-donors#11

    We find that ActBlue is very responsive to customer concerns. But if you don't get satisfaction there, please let us know right away.

    Thanks for your support of the site and for alerting us to this issue.

  2. Daily Kos Staff closed this discussion on 23 Feb, 2018 12:02 AM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac