not getting emails wtf?

bonzoyl's Avatar

bonzoyl

14 Feb, 2018 05:42 AM

i even donated in late December....and then the daily emails stopped coming...gee whiz. you are one of the two sources of news that I trust. and I like that I can shoot an opinion to those who matter in WaDC. I've signed up twice since the first of the year and just did again. it says, Hi Bonnie, Welcome back. and that's it. you don't call, you don't write, you don't send the emails. what can I do?

  1. Support Staff 1 Posted by Daily Kos Staff on 14 Feb, 2018 05:24 PM

    Daily Kos Staff's Avatar

    Hello, and thanks for asking.

    We appreciate your support of the site, and I see myself that you are on several sublists at this email address. In fact, per our records, you should be in good standing for all of them -- and several of them have been sent to you just in the past few days.

    Is there any possibility that they are getting diverted to a spam folder? I've done a little tweak to your account that might help, but otherwise it's a mystery.

    If you look around and still don't see anything, please do return to let us know so that we can investigate further.

  2. 2 Posted by bonzoyl on 14 Feb, 2018 08:20 PM

    bonzoyl's Avatar

    I do not know...exhausted old woman...forgot about Spam.....sorry. Will
    check later at home THANKS VERY MUCH FOR ALL YOU DO.

  3. Support Staff 3 Posted by Daily Kos Staff on 14 Feb, 2018 08:53 PM

    Daily Kos Staff's Avatar

    Thanks for checking and thanks for your kind words.
    We are all overwhelmed lately, no? Please remember to take good care of yourself. We need us to remain as healthy and strong as possible.

  4. 4 Posted by laura (unverifi... on 15 Feb, 2018 03:49 AM

    laura's Avatar

    I am having the same problem

  5. 5 Posted by laura (unverifi... on 15 Feb, 2018 03:50 AM

    laura's Avatar

    PS, it is not in the spam folder

  6. Support Staff 6 Posted by Daily Kos Staff on 15 Feb, 2018 06:07 PM

    Daily Kos Staff's Avatar

    Hello, Laura --

    I checked, and our dashboard says that you are on the email list in good standing. In fact, it indicates that you opened the latest email (sent on 2/14) and opened a link in it -- yes, the ability to monitor emails does extend that far. Is this not the case? If that's in error, then that is troubling.

    Thanks for responding.

  7. 7 Posted by bonzoyl on 15 Feb, 2018 10:11 PM

    bonzoyl's Avatar

    I found 20 (20 at least in the SPAM folder), and put them back into INBOX. I hate to admit this, but will that automatically stop sending daily KOS to SPAM folder? I hope so. I like it when addresses automatically take care of themselves....thanks

  8. Support Staff 8 Posted by Daily Kos Staff on 15 Feb, 2018 10:46 PM

    Daily Kos Staff's Avatar

    Hello, bonzoyl --

    Sadly, email programs seem to be imperfect learners; it might have taught them that these emails are not spam, but it might not. Sometimes there are other settings and filters that can be set to ensure that your email gets directed as you prefer. It might be worth your while to investigate that possibility. Good luck!

  9. 9 Posted by laura dwan (unv... on 16 Feb, 2018 04:04 AM

    laura dwan's Avatar

    I do not who opened the email yesterday but it was not me.  The last one I have is from Jan and I retrieved that one from my spam box

    Sent from Yahoo Mail for iPad

    On Friday, February 16, 2018, 10:11 AM, bonzoyl <[email blocked]> wrote:

    #yiv7440641475 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv7440641475 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
    |

  10. 10 Posted by laura dwan (unv... on 16 Feb, 2018 04:50 AM

    laura dwan's Avatar

    Finally found them in my trash, not spam.  No idea how they got there

    Sent from Yahoo Mail for iPad

    On Friday, February 16, 2018, 4:04 PM, laura dwan <[email blocked]> wrote:

    I do not who opened the email yesterday but it was not me.  The last one I have is from Jan and I retrieved that one from my spam box

    Sent from Yahoo Mail for iPad

    On Friday, February 16, 2018, 10:11 AM, bonzoyl <[email blocked]> wrote:

    #yiv8527840033 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv8527840033 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
    |

  11. 11 Posted by laura dwan (unv... on 17 Feb, 2018 11:51 PM

    laura dwan's Avatar

    All of your mail is going to my trash folder.  Apparently Yahoo has decided that I do not want them.  I cannot figure out how to fix it  Would it be possible to delete my account and subscribe me again?  I will keep trying to get Yahoo to fix it. 

    Laura Dwan

        On Friday, February 16, 2018, 4:50:35 PM GMT+12, laura dwan <[email blocked]> wrote:
     
     Finally found them in my trash, not spam.  No idea how they got there

    Sent from Yahoo Mail for iPad

    On Friday, February 16, 2018, 4:04 PM, laura dwan <[email blocked]> wrote:

    I do not who opened the email yesterday but it was not me.  The last one I have is from Jan and I retrieved that one from my spam box

    Sent from Yahoo Mail for iPad

    On Friday, February 16, 2018, 10:11 AM, bonzoyl <[email blocked]> wrote:

    #yiv2858527470 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv2858527470 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
    |

  12. Support Staff 12 Posted by Daily Kos Staff on 20 Feb, 2018 12:27 AM

    Daily Kos Staff's Avatar

    Hello again, Laura --

    Thanks for your persistence.
    Yes, it's worth a try. These email providers often seem resistant to customization of settings sometimes, so I wish you success from your end.
    From my end, I did unsubscribe you. The resubscribe should work by signing petitions on the site. Fingers crossed that this might aid the process on your end. Feel free to keep us posted.

  13. Daily Kos Staff closed this discussion on 20 Feb, 2018 12:27 AM.

  14. laura dwan re-opened this discussion on 20 Feb, 2018 07:16 PM

  15. 13 Posted by laura dwan (unv... on 20 Feb, 2018 07:16 PM

    laura dwan's Avatar

    Sent $5Hopefully that will work

    Sent from Yahoo Mail for iPad

    On Tuesday, February 20, 2018, 12:28 PM, Daily Kos Staff <[email blocked]> wrote:

     #yiv1370702436 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv1370702436 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
    |

  16. Support Staff 14 Posted by Daily Kos Staff on 20 Feb, 2018 07:23 PM

    Daily Kos Staff's Avatar

    Oh, thank you for the contribution. It's not supposed to have any effect whatsoever, but we do appreciate it all the same.

  17. 15 Posted by laura dwan (unv... on 21 Feb, 2018 08:41 PM

    laura dwan's Avatar

    Still not getting anything.  Can you sign me up again?

    Sent from Yahoo Mail for iPad

    On Wednesday, February 21, 2018, 7:24 AM, Daily Kos Staff <[email blocked]> wrote:

     #yiv4260359749 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv4260359749 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
    |

  18. Support Staff 16 Posted by Daily Kos Staff on 21 Feb, 2018 09:18 PM

    Daily Kos Staff's Avatar

    Hello again.

    I see that you did sign up today. Thank you.

    It's quite possible that you would have been reinstated overnight; that's when the reload of accounts happens. But I resubscribed you manually. Fingers crossed that you get them as you wish tomorrow.

  19. 17 Posted by laura dwan (unv... on 23 Feb, 2018 09:36 PM

    laura dwan's Avatar

    All OK!

    Sent from Yahoo Mail for iPad

    On Thursday, February 22, 2018, 9:18 AM, Daily Kos Staff <[email blocked]> wrote:

     #yiv0430033699 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv0430033699 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
    |

  20. Support Staff 18 Posted by Daily Kos Staff on 24 Feb, 2018 01:45 AM

    Daily Kos Staff's Avatar

    Yayay! Long may it stay that way. Thanks for the update.

  21. Daily Kos Staff closed this discussion on 24 Feb, 2018 01:45 AM.

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