That is frustrating, to be sure, and definitely what we don't want to happen.
To diagnose and then propose some remedy for the problem, I'll need some more information from you, if you don't mind.
First, it will help us replicate the situation if you can try it again and capture some screenshots It's much easier to understand what we're looking for that way.
Then, it'll be helpful to have the specific links for a couple of stories where the petitions are failing to load for you.
Lastly, we'll need to know the browser and operating system you use.
Next time you see something you'd like to sign, it's worth trying to see if the whole petition process works if you're reading the site on a private or incognito window. That feature disables any extensions you may have that (for some reason) would interfere with loading the petitions. It's somewhat remote but always worth eliminating as a possibility.
Thanks for helping us get to the bottom of this issue.
Linda Moorhead ...
on 09 Sep, 2017 04:32 AM
Hi -- this one asked me to write letter to Congress but " " just sent me to
blank page with black band with message labeled @KosMediaLLC which said use
of file content didn't require permission, etc. Link was
m.dailykos.com/campaign...america-youth-from-deportation. I wasn't in
Incognito mode, but address had padlock symbol. I used Chrome (which was
due for update I hadn't gotten yet) on an Android phone. Couldn't figure
how to send screenshot, but I think I forwarded the page to
[email blocked] with note was for problem #130424. If you need different
info than this, I can look back and see what I can get. I hope this helps.
Thanks for doing so much work so we can easily be "activists".... Linda
Oh, by the way (sorry I didn't think of this earlier).
On most Androids, the way you take a screenshot is to sweep the edge of your hand across the screen. If it works you'll hear the shutter click, and you'll see the resulting image in your photos.
I can see why you'd be frustrated, to get these emails and not be able to take advantage of the opportunity they offer you.
However, I am not encountering a problem when I try to open a petition link from an email, using my test Android, and the first step for us to take in remedying a problem is to replicate it.
If you can possibly give us any more details, and if you can figure out how to get a screenshot to attach for us, that would be a big help.
This is a very remote possibility, but have you tried to turn off your Predictive Text for your Android? It's far-fetched for me to think there's any relationship, but it's worth a try. Look for the tiny little gear icon on a key on the standard keyboard, next to the Sym key. Open the gear, which takes you to some settings options. Look for the way to turn off Predictive Text. As I said, I'm doubtful this will help, but since I'm still pretty unclear about what you're seeing and why, you might as well see what happens.
I cant sign emailed petitions. They won't load. I tried sending a screenshot as I am tired of this problem. However I couldn't attach it as it wasn't compatible with your software. I have a screenshot. Send me an email address and I'll send it to you. Here's the attachment anyway.
Linda Moorhead ...
on 11 Jan, 2018 10:37 PM
Has anyone investigated it? If enough people have the problem they're
losing a lot of petition signatures. Pardon my insulting cynicism, but are
the petitions just window dressing for fund raising requests?
I tried the link in post #11 because I've had a few weird issues with petitions. I fixed them by clearing cache/cookies then came back here to see if these problems still existed for me. #11 did but link in #22 post was fine (didn't have time to check out all the others).
MacBook Pro OS High Sierra 10.13.2 Chrome 63.0.3239.132.
Screenshot of what I got by clicking on that link in post #11.
Linda Moorhead ...
on 26 Feb, 2018 05:06 AM
I am so frustrated. For months I have had problem #130424 with no
resolution. I can't sign any Kos petitions (altho Credo and Color of
Change and Moms Rising and Sum of Us have no problem). This last glitch
won't let me register my interest in Indivisible activities . I'm just one
signature, but I want to see these causes succeed and it drives me nuts to
not do my part!
Somewhere on one of your community chat centers, I read that some users
fixed the problem by "changing their browser". I am an old lady who doesn't
get tech. Can someone contact me on how to do that? Thank-you, Linda
I'm sorry that we're not helping you very much. Your particular question keeps getting bumped because it seems to be an unusual case that we have not been able to duplicate. I can definitely understand you being frustrated.
We don't do phone consultations, unfortunately, but I'll review the thread to see if there's any bit of information we can use as a clue to figure out what's up.
PS--I've made the thread private here to protect your phone number's confidentiality and deleted it as well. Our filters do not screen them out from the view of anyone who can see a public thread.
on 14 Jun, 2018 08:11 AM
Petitions still won't load whenever click on the "Sign" button. This has been going on for at least a month. Here is the latest petition link from 06/13/2018 to support a bipartisan bill for feeding kids: