mobile site

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Public (unverified)

04 Sep, 2017 12:49 PM

Mobile site has stopped working . I always get the
Desktop site on my phone

  1. Support Staff 1 Posted by Daily Kos Staff on 12 Sep, 2017 06:31 PM

    Daily Kos Staff's Avatar

    Hello, and sorry for the difficulty you're experiencing as well as for the delayed reply.

    I'm not entirely clear about what is happening for you. But if for some reason you're defaulting to the full desktop site on your phone, there are a couple of things you can try to fix it.

    First, when you're on the home page for the site, there is a way to get back to the mobile view if you are on desktop. Scroll way down to the bottom of the home page (it does take a while) and click on the link "View Mobile Site." That will take you back to the mobile view, and future loading of the page should go there too.

    If not, then you should then clear your cache and cookies for the site. Some phones make that easier than others, but you can find instructions online to coach you through it if you don't already know how to do it.

    If there's something else going on, please feel free to return to ask again. Thanks for your support of the site.

  2. Daily Kos Staff closed this discussion on 12 Sep, 2017 06:31 PM.

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