the can't share to Facebook problem just hit me

Besame's Avatar

Besame

20 May, 2017 12:24 AM

In both Safari and Chrome (all most updated versions) on MacBook Pro running OS Sierra 0.12.4. Just cleared History and Cookies yesterday. Closed both Browsers and reloaded DK. No new extensions no extensions at all. the FB post loads and I hit "share to FB" - screenshot shows results when I hit Share to FB.

  1. Support Staff 1 Posted by Daily Kos Staff on 26 May, 2017 06:09 PM

    Daily Kos Staff's Avatar

    Hmm. Sorry I have taken so long to get back to you on this. Busy span with many other competing duties.

    This is quite clear, which helps. My first thought is that if the handoff to FB happens reasonably well -- that is, that the FB share option opens -- there must be something that FB is unhappy about relative to our URLs. Something along those lines occurs from time to time, and I'll check to see if this is one of those times.

    Is it possible for you to report what story you were trying to share? And have you had this experience consistently, with multiple stories? That might help us get a handle on this particular iteration of the problem to know if it's happening across the board, or only with certain stories.

    Thanks for your help.

  2. 2 Posted by Besame on 26 May, 2017 10:07 PM

    Besame's Avatar

    Is it possible for you to report what story you were trying to share? Nope.
    I looked over the diaries published that day (and anything I Rec'd - which
    was nothing). None of the stories said to me "you wanted to share this" and
    thus no way to tell. Might have not published the day I tried to share them.

    And have you had this experience consistently, with multiple stories? I
    recall it was more than one story and after it happened I tried it on some
    stuff I didn't care about sharing just to check and on both browsers, but
    zip. It stopped at some point as works fine today. I looked over my
    Facebook timeline to see if I'd shared anything in the interim, and I
    haven't since I reported this to you on the 19th. Been busy.

  3. Support Staff 3 Posted by Daily Kos Staff on 26 May, 2017 10:20 PM

    Daily Kos Staff's Avatar

    OK. We'll keep our eyes open for other instances, and feel free to bring other instances here. It's possible another fix in the works addressed this issue, too. Thanks for the reply.

  4. Daily Kos Staff closed this discussion on 26 May, 2017 10:20 PM.

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