Petition problems

Kay's Avatar

Kay (unverified)

27 Sep, 2018 12:55 AM

When I open a DKOS email, I often get a pop-up petition to be signed. If I've already signed it, I try to click it off, but.... it won't! I have to swipe it off my iPad several times to get rid of it, and have to backtrack on my PC to get rid of it. How about fixing this???

  1. Support Staff 1 Posted by Daily Kos Staff on 27 Sep, 2018 04:13 AM

    Daily Kos Staff's Avatar

    Hello, and thanks for asking.

    I will make a point of checking this out to see if I can replicate the problem. That's where we have to start, so that we know it's not something unique to a user's setup.

    You're saying that you can't get those big overlays on the story page to go away? And this happens for petitions you've already signed? That may be a clue; you really shouldn't be seeing repeats of petitions you have signed.

    If you have any more specific details, please feel free to supply them. Thanks for your help with troubleshooting.

  2. 2 Posted by Karyl Lee-Figue... on 14 Oct, 2018 11:35 PM

    Karyl Lee-Figueroa's Avatar

    I'd also like to be able to "skip" a petition so I can read the news, but
    on the iPad, they just don't go away. That's really annoying when a person
    only has a limited amount of time or is standing and can't sign at the
    moment, and has to spend several times swiping to get it to go away.

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