ALL comments on showing up as "NEW"

David Nir's Avatar

David Nir

12 Oct, 2012 03:08 PM

This is not about the server-side/browser-side storage issue for new comments. It's a lot simpler: When you navigate to, at the bottom of each diary where it says "Permalink — 143 Comments / 143 New", every post lists 100% of comments as new. If you drill down, the [new] flags are not attached to every post, but there's no way to know if there are new comments just by looking at the main page of

  1. Support Staff 1 Posted by elfling on 12 Oct, 2012 06:48 PM

    elfling's Avatar

    Augh! We're on it.

  2. 2 Posted by bumiputera on 19 Oct, 2012 04:34 PM

    bumiputera's Avatar

    Is there any update to this issue? The counts still aren't updating for me.

    Thank you.

  3. Support Staff 3 Posted by elfling on 19 Oct, 2012 05:13 PM

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    We are working on it and it's been more difficult than we first supposed. I really wanted this fixed this week, and I'm sorry you guys are having to deal with it.

  4. 4 Posted by wwmiv on 31 Oct, 2012 02:20 PM

    wwmiv's Avatar

    This has still not been fixed. I'm becoming very impatient.

  5. Support Staff 5 Posted by elfling on 31 Oct, 2012 06:49 PM

    elfling's Avatar

    We know. There was this hurricane thing, you may have heard about it. :-) It kind of disrupted our workflow.

    It's a high priority for us, but at this point it may have to wait until after the election, unfortunately. We're just running out of time.

  6. 6 Posted by David Nir on 01 Dec, 2012 12:22 AM

    David Nir's Avatar

    Hey. Just wondering if there had been any luck here isolating this issue. Thank you.

  7. Support Staff 7 Posted by elfling on 03 Dec, 2012 06:49 PM

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    Jason has a fix for it but has not had a chance to implement it yet. I'll remind him that you're anxiously waiting.

  8. 8 Posted by David Nir on 05 Dec, 2012 04:38 AM

    David Nir's Avatar

    Don't know if it was intended to or not, but looks like the new push on Dec. 4 did not solve this problem. (I mention it only because I see that comment counts have moved up to the top.)

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