What happened?

Francis's Avatar

Francis (unverified)

11 May, 2017 03:02 PM

I used to get a page of "Daily Kos Recommended" in my email every day. For some reason, it stopped. I've tried to resubscribe a number of times, but I still don't get it.

What happened?

Thanks

Francis

  1. Support Staff 1 Posted by Daily Kos Staff on 11 May, 2017 03:12 PM

    Daily Kos Staff's Avatar

    Hello, Francis, and thank you for asking for help.

    Unfortunately, I cannot reinstate your email subscription--but you can. Let me explain.

    Somehow, the organization through which we send our emails, Action Network, has had its mail marked as Spam at your address. It might have been an accident, but now it's done. In order to start sending them to you again, Action Network needs to have two things in writing from you. That information must come directly from you, not from us as a go-between.

    So please write to
    info AT actionnetwork DOT org
    (replacing AT and DOT with the necessary symbols, and closing up the spaces) with two pieces of information in that email. 1) Request that your email be removed from the "global block list" to enable you to resubscribe to Action Network emails from Daily Kos.
    2) Pledge that you will not mark these emails as spam.

    The staff there should respond promptly and put you back on the list.

    Please let us know if the process does not work. You should receive a reply within a reasonable amount of time from Action Network indicating that they have fulfilled your request.

    Meanwhile, it would be a good idea for you to check with your email provider to see what you might need to have in place so that the emails are not diverted again. It's possible, for example, that you'll need to set your own email filter explicitly to accept our emails. Our emails come from this address: campaigns AT dailykos DOT com (spelled out here again to avoid our software filter).

    Thanks for your interest in and support of Daily Kos.

  2. Daily Kos Staff closed this discussion on 11 May, 2017 03:12 PM.

  3. francis soresi re-opened this discussion on 11 May, 2017 03:42 PM

  4. 2 Posted by francis soresi ... on 11 May, 2017 03:42 PM

    francis soresi's Avatar

    THANK YOU. 

    Francis#yiv4463925017 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv4463925017 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}

  5. Daily Kos Staff closed this discussion on 11 May, 2017 03:45 PM.

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